Order Management Administrator

Responsibilities:
Manage the adherence to the original promise date agreed at order acceptance.
Root cause analysis for any changes to Material Availability Date (MAD) capturing impacts to OTD.
Overall responsibility for operational trade and compliance ensuring all relevant documentation (EUCs/Export licenses/Import Permits/Credit Terms) are inposition before the equipment is ready to ship.
Primary Coordination of customer Sales order management of UK supplying plant.
Manage timely creation of order Confirmation and release to production.
Ensure up front order information check lists are maintained in advance of order being loaded to SAP with MAD.
Working in partnership with the planning team to ensure successful execution of production plan.
Working with Inter company stake holders to Update Sales orders in SAP in the event of changes.
Keep Customers and Sales managers aware of any changes / delays in delivery dates
Prepare and distribute quotations for products and service activity.
Manage Order book updates to effectively track progress of Order status and use as means of taking actions and escalations
Report weekly performance at Tier 2 review for Order Management Metrics with the support of Power BI tools.
Report on monthly OTD performance summarizing data from week on week data analysis.

Planning and Decision Making:
Ability to take decisions without all the information available to them
Ability to plan and manage workload to ensure customer service levels exceeded
Strong customer service skills and the ability to work under pressure and strict deadlines.

Impact and Scope:
Drive the improvement in the site OnTime Delivery (OTD) Back orders and Finished Goods Inventory turns.
Ensure internal or external customers requirements are delivered to takt
Drive the completion of tasks in line with the site and functional Operations improvement targets


Key Internal and External Relationships:
Internal Materials Planning Shipping administration Production Sales Service and Global Supply Chain/SIOP team
External Customers Detection Sales and manufacturing entities

Qualifications :

• Bachelors degree with at least 35 years of relevant expereince.
• Technical Knowledge Skills and Abilities:
  Some knowledge of ERP systems is desirable with intermediate knowledge of Microsoft Word Power point and Excel
  Great People Skills being able to effectively communicate to stake holders.
  Energetic results oriented driven individual that is able to learn and adapt very quickly to change.
  Experience of working in a SIOP driven business being previously from Supply Chain back ground
  An understanding of the Operational Trade and Compliance laws that govern the business
  Selfmotivated proactive punctual and shows attention to detail.
  Understanding of Material Requirements Planning and the levers that drive the business
  Value analytical skills that support root cause analysis and data management for reporting and escalations.
  Exceptional Organizational skills are a must

Additional Information :

We offer

Join us and well help build your career with excellent training and opportunities for career growth across the business both locally and globally. Youll experience an inclusive environment with strong leadership and a focus on safety and wellbeing. Youll also have the flexibility to choose from a wide range of benefits to suit your lifestyle offering you and your family support from a health and wellbeing financial and lifestyle perspective.

Join us and work for a worldleader with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race colour religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.

At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers Smiths Group plc)

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race colour religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.

At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers Smiths Group plc)