Associate Collections II
Associate Collections II
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As the Credit Associate II you will be responsible for order approval collections and/or cash application for assigned MBC customers. Your day will include collection calls responding to emails reviewing and approving orders problem solving issues cash reconciliations and providing statements and invoices as requested. In this role you are the main contact for credit and collection information to the assigned customer and provide support to the sales team by answering questions and troubleshooting credit related issues. This position reports to the Credit Supervisor.
Responsibilities
- Build crossfunctional partnerships between credit cash application customer service and the sales team to best respond to the customers needs
- Demonstrate an ability to oversee a portfolio of AR accounts valued at $500K or more.
- Service the customer by fielding telephone calls/emails and providing information on the status of their account resolution of problem situations and invoice inquiries.
- Contribute insight and recommendations into investigation decisions to resolve customer concerns.
- Provide customer with copies of invoices/statements.
- Partner with scheduling manufacturing cash applications EDI and master data to assist customers.
- Assist team members through collaboration positivity and openness to new ideas.
Qualifications :
- High school diploma or equivalent is minimally required
- 3 years of experience in B2B credit & collections
- Excellent data entry and calculator skills required
- Able to work with and maintain confidential information
- Intermediate or Advanced Microsoft Suite skills with emphasis in Excel.
- Experience working within ERP systems such as Oracle Peoplesoft or similar applications
- Working knowledge of the order to cash business model and principles
- Able to be productive and successful in a remote work environment
Additional Information :
Equal Employment Opportunity
MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLCs policy is not to discriminate against any applicant or employee based on race color religion sex gender identity or expression national origin ancestry age disability/handicap status marital status military status sexual orientation genetic history or information or any other basis protected by federal state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLCs policy to comply with all applicable federal state and local laws respecting consideration of unemployment status in making hiring decisions.
Reasonable Accommodations
MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment please contact us at .
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
