Process and Analytics Manager - Royersford PA
Process and Analytics Manager - Royersford PA
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Salary Not Disclosed
1 Vacancy
Job Description
Job Position: Inside Sales: Process and Analytics Manager
Address: 649 N Lewis Rd Ste 200
Royersford PA 19464
County Montgomery
Job Responsibilities:
This position will be responsible for analyzing and finding areas of improvement for the inside sales. Ensuring that the inside sales team is following cadence on all sales cases and responding to any needed process adjustments. This position will report to the Director of Inside Sales.
Responsible for:
- Inside Sales Development
- Standardization and execution of Inside Sales OnBoarding and Development Plans (both Sales and Technical Development).
- Inclusive of CRM Standard Practices
- Onboarding of ALL new employees in both PODS and remote locations
- Service Review Excellence (training and quality assurance of)
- Sales Fundamentals
- Crane Fundamentals
- Standardization and execution of Inside Sales OnBoarding and Development Plans (both Sales and Technical Development).
- Workflow
- Process and execution of OQ workload levelling to ensure every OQ is handled and we maximize all opportunities to generate order growth (increase revenue per head)
- Weekly communications management between IS and Branches
- Issue resolution
- Sales Case Management
- Transferring of sales cases to Service Sales/Account Managers
- Prevent sales cases from being held onto all cases need to move forward
- CRM Quality Excellence (all cases have all required next actions and dates)
- Process and execution of OQ workload levelling to ensure every OQ is handled and we maximize all opportunities to generate order growth (increase revenue per head)
- Data Analytics and System Responsibilities:
- System upgrade management (CRM Seibel SAP) ensuring any system upgrades are seamless with no work interruption to the IS team
- Standardization of the IS monthly reporting
- Continuous improvement based upon analytics and feedback from front line managers
- Analysing data and finding areas where the inside sales team will be able to improve on process.
Qualifications :
Requirements:
Education: Bachelors degree in business is preferred but equivalent experience will be accepted.
Experience: Minimum of 2 years experience as a manager however equivalent experience education and training will be considered. Must have demonstrated a strong understanding of Inside Sales Process and lea leadership.
Other Requirements: Must be willing to travel 25% of the time.
Additional Information :
What we offer:
Benefits: Medical Plan Dental Vision 401k plan with a match from day one profit sharing identity theft protection accident insurance travel insurance and so much more!
Vacation: 2 weeks of vacation per year (prorated for the first year depending on start date). 512 years of service 3 weeks. 13 years of service 4 weeks.
Sick Leave: 5 days of Sick Leave per year. Prorated the first year after 90 days of service
Holidays: 10 paid holidays per year
Konecranes moves what matters. Konecranes is a global leader in material handling solutions serving a broad range of customers across multiple industries. We consistently set the industry benchmark from everyday improvements to the breakthroughs at moments that matter most because we know we can always find a safer more productive and sustainable way. Thats why with 16 000 professionals in over 50 countries we are trusted every day to lift handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.
Konecranes Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
