Documentation Analyst
Documentation Analyst
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1 Vacancy
Job Description
Job description
The Data Management Documentation Analyst II (CIS Data Development) is responsible for the design and development update and facilitation of technical and nontechnical documentation for the Experian Data Development team. You will partner with other leaders in CIS and Experian such as Operations Managers Data Analysts Quality Assurance Managers Product Managers Development Managers and Sales Leaders under the oversight of the Regulatory Governance and Documentation Manager to assess documentation needs establish documentation goals and develop appropriate documentation for existing new and enhanced operational responsibilities. The Documentation Analyst II will then deliver the documentation as planned.
You must enjoy engagement with others on the team provide input towards alternative and better ways to do things with an ability to work as single contributor and collaboratively. You have an ability to be creative while being attentive to details and follow processes through to task completion.
Essential Responsibilities :
- Develop internal processes and documentation used to support development projects and the transition to production process.
- Develop creates and implements processes and procedures and accompanying documentation.
- Plan writes and edits documentation online help screens policies and procedures and other standard department communications.
- Interpret system requirements documents and translate the information into enduser documentation.
- Work with Education personnel Systems Development personnel and other subjectmatter experts to create documentation and reference materials.
- Analyze assesses and document the impact of system changes and enhancements.
- Review current documentation format and propose modifications regarding organization and presentation.
- Perform analysis of documented processes and procedures and make modifications.
Qualifications :
Qualifications
- Data Knowledge: Strong data knowledge.
- Communication Skills: with the ability to interact effectively with people at all levels.
- Flexibility: Willingness to work flexible hours if required.
- Customer Service Experience: Data processing experience in a customer service environment.
Additional Information :
This is a permanent homebased role in Costa Rica. No Visa sponsorship or relocation available.**
Our benefits include: Medical life and dental insurance Asociacin Solidarista International Share Save Plan Flex Work/Work from home Paid time off Annual Performance Bonus Education Reimbursement Family Bonding Bereavement Leave Referral Program and more.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a successful inclusive and diverse team where people love their work and love working together. We believe that diversity equity and inclusion is important to our purpose of creating a better tomorrow. We value the uniqueness and want you to bring your whole authentic self to work. For us this is The Power of YOU and it ensures that we live what we believe.
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Find out what its like to work for Experian by clicking here
#LIREMOTE #LISA1
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
