CRM Specialist
About The Job We are seeking a CRM Specialist to join our team. The right candidate will have 5 years of experience extensive experience with CRM tools such as Slate Klaviyo Marketo or others and the ability to be physically present in our Maryland office on Mondays Tuesdays and Thursdays. We offer a hybrid schedule with remote Wednesdays and Fridays for all employees.
Key Responsibilities:
- Partnering with colleges and universities to enhance their CRM capabilities improving student recruitment and operational workflows.
- Serving as the lead architect engineer and builder on CRM enhancement projects guiding everything from concept to completion.
- Collaborating with colleagues and external partners to coordinate project timelines and deliverables ensuring seamless communication and ontime completion.
- Conducting thorough quality testing of all projects before final delivery to ensure flawless execution.
These Are The Types of Things Youll Help Clients With:
- Configuring and strategizing data infrastructure
- Configuring studentfacing portal (web) pages
- Designing and optimizing forms
- Managing event configurations and strategies
- Configuring applications reader bins workflows and strategies
- Overseeing CRM integrations and their configurations
- Crafting reporting structures and strategies
- Building and automating email workflows
- Implementing dynamic content strategies
This Role is Perfect for You If:
- You have experience with marketing automation tools like Slate (higher ed) Klaviyo Marketo Salesforce Eloqua or similar.
- Youre technically skilled and eager to develop your technical expertise further.
- You thrive under deadlines and consistently deliver toptier results.
- Youre detailoriented with a relentless focus on execution and quality.
- You excel at communicating complex ideas clearly and effectively to both technical and nontechnical audiences.
- Youre motivated competitive and driven by results with a positive attitude to match.