Scope
- Require a senior UX Designer with 8 years of experiences to provide digital expertise and skills that support the transformation of online internal and public facing web services
- By working with key stakeholders and as part of the project team take a lead role in the digital transformation/design of a new user centric public website to serve the needs of the citizens of Ontario and an intranet site for internal judicial users.
Assignment Deliverables
- Plan and conduct user research and competitor analysis
- Interpret data and qualitative feedback
- Conceive and conduct user research interviews and surveys and translating them into sitemaps personas/user stories user flows customer journey maps wireframes mockups and prototypes
- Determine information architecture and create sitemaps
- Create prototypes wireframes (visual design solutions screen layouts interfaces navigation components) and taxonomies that address business requirements and take into consideration organizational branding and accessibility regulations
- Conduct usability testing
- Identify users needs and understand how users consume and navigate content
- Plan and design the information architecture for the website; what information should go where Which elements are more important and should be given priority
- Create use cases and flow diagrams and define information hierarchies
- Analyze product metrics such as daily sessions timeonpage and goal completion rate to evaluate effectiveness of existing copy
- Document all functional aspects of the product design process
- Combine UX thinking with design execution to produce usable and intuitive user interface
- Facilitate workshops to answer critical business questions through design thinking rapid prototyping and testing ideas with customers
- Create visual design solutions screen layouts interfaces navigation components that address business requirements
- Prepare usability testing prototypes and other related materials ensuring adherence to established standards and protocols including AODA
Experience and Skillset Requirements
Mandatory Requirements
- At least 8 years of experience in UX Design for large business transformation systems; specifically experience with user support flows for internal and public facing web services
Desired Skills and Experience
- Knowledge of usability factors in Human Computer Interaction
- Knowledge of interaction design principles and using industry tools such as Sketch InVision Adobe InDesign Illustrator Zeplin and OmniGraffle
- Knowledge of current web usability and accessibility standards and best practices
- Strong communication skills to participate in team discussions ability to explain complex technical terms for a nontechnical audience make solution recommendations and document/explain work
- Ability to take on a leadership role and communicate effectively with members of senior management legal counsel(s) and members of the judiciary
- Ability to work in a multidisciplinary team environment to sell your ideas to colleagues both technical and nontechnical
- Demonstrated the ability to get buyin from a team to implement new and improved ways of doing things
Resumes Evaluation/Criteria:
Criteria 1: Technical Skills
- Experience in technical and functional design and architecture especially for applications on Cloud and SaaS experience with cloud technologies
- Hands on experience in working with web technologies such as WordPress WordPress Plugins HTML5 knowledge of programming languages such as PHP JavaScript NodeJS Golang Web frameworks (React Vue Angular) and other emerging web technologies
- Knowledge of interaction design principles and using industry tools such as Sketch InVision Adobe InDesign Illustrator Zeplin OmniGraffle
Criteria 2: Functional Knowledge
- Experience in working with technical and business partners in creating information architecture sitemaps
- Experience in identifying user needs and understand how users consume and navigate content prepare documentation to that effect
- Experience in designing usable intuitive user interfaces for large projects
Criteria 3: Systems Analysis
- Knowledge of usability factors in Human computer interaction
- Knowledge of web usability and accessibility standards
- Strong communication negotiation skills and ability to participate and lead discussions with business/senior leadership and judiciary on usability making solution recommendations and document/ explaining work
Criteria 4: Public Sector Experience
- Previous experience working in Public Sector
Requirements
Must Have:
- At least 8 years of experience in UX Design for large business transformation systems; specifically experience with user support flows for internal and public facing web services
- Share the Portfolio of previous experience of the candidate.
Must Haves: Experience with Azure cloud technologies. Figma, HTML, CSS Creating detailed business analysis documents, user stories, business case Demonstrated experience facilitating JAD session 8+ years experience in business analysis Nice to have: Experience with user centric website/forms design