Lead Associate BI

The Industry Insights Senior Specialist CSMs primary objective is to exceed client expectations by providing informed business insights through the analysis and interpretation of industry market and consumer data using NIQ GfK tools and standards. Additionally this role is responsible for ensuring the effective implementation of the Service Envelope and for providing guidance and coaching to more junior team members.

• Ideally 25 years of experience in the T&D industry and/or related sales category management and market research
• Masters degree is a plus
• Prior experience with NielsenIQ / GfK (or similar) solutions preferred in analytics space including POS / Panel data 
• Curious person who likes building stories based on data to answer business questions
• Strong analytical mind and excellent numerical skills
• Knowledge of Microsoft Excel PowerPoint and Google Sheets/Slides
• Excellent command of both written and spoken English
• Savvy in digital technologies
• Ability to learn new concepts/ tools/ analyses rapidly
• Proficiency in pulling analyzing and incorporating all NIQ GfK data sources that are relevant to the clients
• Proficiency in utilizing gfknewron and in helping diminish / eliminate client concerns & roadblocks to drive usage
• Ability to coach others in data analyses and working with the NIQ GfK tools

Key responsibilities

• Work as a master of propriety NIQ GfK tools and metrics and use these to help solve clients business questions
• Work closely with the inmarket CSM teams to transform customer experience. Will provide robust support to the inmarket CSM teams in client presentation delivery.
• During briefing sessions independently respond to business questions and develop analytical outlines that leverage multiple internal solutions into a cohesive story
• Simplify and visualize data translating numbers into compelling stories for clients with insightful callouts and actionable recommendations
• Prepare insights and recommendations
• Drive customer satisfaction through analyses and delivery of relevant and impactful insights
• Execute strongly based on the Service Envelope
• Take initiative to remove roadblocks when they arise
• Lead by example guide and coach junior members
• Champion an initiative within business unit and provide guidance to peers in that specific area also accountable for delivering as per the KPI on this area
• Contribute strongly on Thought Leadership Projects
• Ensure that the client briefing is received in accordance with the briefing form with all required information provided. Ask questions to the client and inmarket CSMs to gain a deeper understanding of the underlying issue. Additionally guides and supports the CSM Specialists in their efforts.
• Provide ideas/suggestions for product development enhancements and market coverage. Work closely with inmarket CSMs on these topics and ensure full alignment with inmarket CSMs Leaders and clients.
• Support the inmarket CSMs in various initiatives and drive them internally

Skills 

• Communication and Interpersonal Dynamics
• Problem solving and Decision making
• Analytical skills / Consultative storytelling
• Managing Processes
• Digital Savvy/ Technical Capabilities
• Product/ Industry Knowledge

Additional Information :

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• EmployeeAssistanceProgram (EAP)

About NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through stateoftheart platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

For more information visit NIQ.com

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Our commitment to Diversity Equity and Inclusion

NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative ActionEmployer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global nondiscrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: