Employee Relations Manager - InterContinental
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Job Description
About Us
As the worlds largest family of luxury hotels we all take great pride in being genuine ambassadors of the InterContinental brand.
Shaped by decades of international knowhow and local insights our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
If youd like to embrace a wider world of experiences and opportunities wed like to welcome you to the worlds most international luxury hotel brand.
Located on Dohas longest private beach and nestled in landscaped gardens the InterContinental Doha Beach & Spa features 12 restaurants a range of recreational facilities a freeform swimming pool and the worldclass Spa InterContinental.
Situated in an exclusive location minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre City Center Mall and Doha Golf Club our properties offer distinctive surroundings which will forever redefine luxury.
As the Personnel Manager every day is specific however you will mostly be responsible for:
- Handling all aspects of HR operations to ensure an efficient and professional work environment
- Maintaining employee records and ensuring compliance with labor regulations and hotel policies
- Handling employee relations issues including conflict resolution disciplinary actions and grievances
- Managing compensation and benefits administration processes
- Creating and cultivating Colleague Engagement initiatives such as Winning Ways Recognition Town Hall Meeting Annual Colleague Party Sports Events Gatherings Wellness programs as well as updating internal colleague communication outlets ie Plasma screens notice boards social media etc.
- Delivering the best Guest Experience across all colleagues and new joiners as an ambassador of Human Resources
- Building the annual Engagement Strategy and ensuring all activities are designed around improving Colleague engagement and are meaningful to our colleagues
- Building relationships and collaborating across the business to understand and meet employee engagement requirements whilst providing high levels of internal customer service
- Being the point of contact with contracted third party colleague service providers ie transportation and colleague restaurants to monitor consistency and quality and complete the monthly reconciliation of invoices for finance payment
What We Need From You
Ideally youll have some or all of the following competencies and experience were looking for:
- Bachelors degree in Human Resources Management Business Administration or a related field. Masters degree is an added value
- Proven senior experience in Human Resources or similar role in the hospitality industry preferably within a luxury hotel environment
- Strong knowledge of HR functions and best practices including employment law and regulatory requirements
- Excellent interpersonal and communication skills with the ability to build positive relationships with team members at all levels
- Demonstrated leadership abilities and strategic thinking
- Proficiency in HRIS software and MS Office Suite
What We Offer
Well reward all your hard work with competitive salary and benefits.
Join us and youll become part of the global IHG family and like all families all our individual team members share some winning characteristics. As a team we work better together we trust and support each other we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve visit confidential to find out more about us.
So go on show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
Dont quite meet every single requirement but still believe youd be a great fit for the job Well never know unless you hit the Apply button. Start your journey with us today.
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Employment Type
Full Time
