Operations Manager
Operations Manager
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Job Alert
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Job Description
On behalf of our client Valent Legal we are looking for an OPERATIONS MANAGER to join their team.
ABOUT OUR CLIENT:
THE OPPORTUNITY:
The OPERATIONS MANAGER will play a critical role in ensuring the firms success by supporting the team driving operational excellence. The successful candidate will oversee key areas such as operations reporting finance marketing technology human resources while working closely with senior leadership to set implement strategic objectives. This is a unique opportunity to contribute to a meaningful mission be part of a highperforming team.
THE IDEAL CANDIDATE:
You are a proactive strategic thinker who thrives in a fastpaced environment. You are empathetic clientfocused with a passion for process improvement operational excellence. Highly organized detailoriented possessing excellent communication skills to build strong relationships with teams external partners you are a collaborative leader who enjoys supporting developing others.
RESPONSIBILITIES:
OPERATIONS:
Lead support administrative staff (Office Coordinator Intake Manager) while overseeing firmwide operations.
Continuously refine optimize business processes to enhance efficiency support growth.
Act as a liaison between the firm the parent company streamlining communications managing expectations.
Collaborate with senior leadership to set implement strategic objectives.
REPORTING:
Prepare deliver weekly performance reports to senior leadership.
Continuously improve reporting processes to provide actionable insights.
Identify cases ready for settlement collaborate with the legal team to prioritize them.
FINANCE:
Collaborate with the finance team to establish monitor budgets adjusting as needed throughout the year.
Manage payroll office expenses ensuring financial alignment.
Support senior leadership in budget management cost control.
MARKETING:
Oversee manage external marketing partners including social media digital marketing ad hoc campaigns.
Lead regular performance review meetings with marketing partners ensuring alignment accountability.
Analyze report on marketing effectiveness recommending budget adjustments based on ROI client acquisition costs.
HUMAN RESOURCES:
Administer employee benefits and timeoff requests through Bamboo HR.
Ensure compliance with employment laws firm policies while fostering a positive workplace culture.
Provide conflict resolution support as needed.
STAKEHOLDER LIASION:
Serve as the primary contact for the parent company ensuring seamless collaboration integration of processes.
Filter prioritize requests addressing operational concerns independently escalating only when necessary.
Facilitate alignment between parent company initiatives the firm s goals ensuring minimal disruption to legal operations.
Requirements
Postsecondary education in business administration operations management or a related field (preferred) or equivalent work experience.
Strong technical skills in operational management financial oversight technology systems.
Soft skills such as empathy attention to detail effective communication demonstrated leadership capabilities.
Benefits
Salary: $75000$90000/year commensurate with experience qualifications.
Benefits:
Dental care
Extended health care
Onsite parking
Paid time off
RRSP match
Work Schedule: In office Monday to Friday (No weekends)
We thank all candidates for their interest however only candidates that we determine are best aligned to the role will be contacted for initial discussions.
*Please note candidates must be located in Canada legally eligible to work on a permanent basis as sponsorship for this opportunity is unfortunately not an option.
We are focused on building sustainable relationships with both our valued clients career focused candidates. Through our collaboration innovative recruitment solutions we approach the hiring process with enthusiasm authenticity transparency.
Founded in 2020 headquartered in Halifax we provide strategic recruitment support in the following industries: Accounting Financial Services Legal Sales Marketing Professional Services Administrative Support Contact Centre Education Healthcare.
If you would like to send your resume for potential opportunities not listed on our careers site you may do so via email
Please note this inbox is not replied to on a regular basis however your resume will be kept on file for 1 year.
Post-secondary education in business administration, operations management, or a related field (preferred) or equivalent work experience. Strong technical skills in operational management, financial oversight, + technology systems. Soft skills such as empathy, attention to detail, effective communication, + demonstrated leadership capabilities.
Employment Type
Full Time
