Assistant Front Office Manager
Assistant Front Office Manager
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Job Description
Salary Range: $52000$57000 gross annually based on previous experience and education
Showcase your interpersonal strengths as an Assistant Front Office Manager you will lead train and recognize your team in support of exceptional guest service! In this role you will support the hotel by:
- Assisting the Front Office Manager and Director of Front Office in all aspects of the department
- Ensuring proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelines
- Communicating through preshift logs emails and departmental meetings all pertinent information for the respective shifts and areas of operation
- Training inspiring developing and recognizing Front Office colleagues
- Taking ownership of performance management including one on one coach & counsel sessions maintaining performance logs and conducting performance reviews
- Establishing initial department training as well as ongoing training on new systems programs and processes in the department
- Completing other duties as assigned
Qualifications :
Your experience and skills include:
- Previous 1 year leadership experience at a luxury setting required
- Excellent knowledge of Front Office and Hotel procedures asset
- Previous Customer Service Experience required
- General knowledge of key departments including Housekeeping and Maintenance an asset
- Previous Opera PMS experience required
- Computer literacy in Microsoft Windows applications required
- University/College degree in a related discipline an asset
Job Perks & Benefits:
- Subsidized staff accommodation provided
- Complimentary meal in our staff cafeteria each shift
- Access to Employee Travel Program
- Discounts on hotel Food & Beverage Spa and Golf Memberships
Additional Information :
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge Jasper Park Lodge Fairmont Mountain Meetings (fairmontmtnjobs.com)
Why work for Accor We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality.
Discover the life that awaits you at Accor visit Do what you love care for the world dare to challenge the status quo! #BELIMITLESS
cwmr2025
cwmr1907
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
