Title: Program Manager
Location: (21 College Street Toronto/200 First Ave W North Bay) Hybrid
Mode: Contract
Must Haves:
- Demonstrate an Advanced level subject matter expertise in contract management and financial management for large scale complex portfolio of interrelated contracts.
- Demonstrated experience in managing a portfolio of interrelated contracts applying scope and able to articulate/negotiate intent as well as being able to communicate how all contracts form the baseline of the program.
- Superior leadership consultation negotiation and relationship management skills; able to create a positive team environment.
- Experience leading large scale public safety radio projects.
Experience and Skill Set Requirements
- Develop program and project plans that identify resource time and budgetary needs within the contracted scope.
- Advanced level subject matter expertise in contract management and financials for a large scale complex portfolio of interrelated contracts.
- Ability to provide strategic advice and guidance on opportunities to address complex contract/fiscal challenges or vendor performance issues.
- Host program meetings with team managers and internal and external stakeholders.
- Provide feedback advice program updates and encouragement to team members.
- Manage deadlines and push the team to ensure timeliness.
- Track program and program milestones and assist in supporting the necessary documentation for vendor deliverable acceptance.
- Working with the client representatives and in partnership with other project managers to develop integrated plans.
- Managing contractual and financial deliverables and dependencies that cross multiple inflight projects.
- Supporting the PSRN Program by proactively identifying communicating and managing multifaceted clientfacing risks and issues to deliver a superior customer service experience and to support efficient and effective program and project delivery.
- Interacting directly with ministry clients business partners and the project team(s) to develop and maintain strong ongoing relationships always looking for opportunities to improve client satisfaction.
- Develop and recommend financial tracking and reporting options for the projects and contracts.
- Developing and presenting ministryspecific dashboards reports and other project management collateral.
- Proactively identifying risks and issues pertaining to the assigned work package(s) developing mitigation options and presenting these to the overall Project Champions and the Portfolio Team.
- Establishing trust with vendors stakeholders and peer groups across ministries through effective relationship management.
- Creating or supporting the development/ updating of project artifacts associated documentation Briefing Notes Change Requests Contracts Request for Bid (RFBs) etc.
- Ensuring project implementation plans have no adverse impact to public safety operations.
- Financial management of the program and project(s) as necessary or if needed.
- Developing complex network implementation and or transition and migration strategies with cross stream dependencies including vendor activities.
- Developing and implementing network implementation and or transition plans.
- Managing largescale complex integrated project plans.
- Mentoring junior staff and project managers.
- Leadership aptitude: able to operate tactically and strategically building relationships within the team and with key stakeholders.
- Demonstrated experience in managing a portfolio of interrelated contracts applying scope and able to articulate / negotiate intent as well as being able to communicate how all contracts form the baseline of the program.
- Experience providing advice to staff and management on tactical approaches to contract management and interpretation.
- Experience leading cross and multifunctional teams in conducting projects involving financial analysis on performance trends analysis forecasts and risks.
- Excellent communication and organizational skills.
- Problem solver: ability to quickly identify and analyze risks issues and problems develop mitigation options and make appropriate recommendations for resolution.
- Experience facilitating effective meetings; creating and maintaining associated documents including minutes action items RACI charts risk logs critical path etc.
- Superior consultation negotiation and relationship management skills; able to create a positive team environment.
- All roles procured are required to be cleared through the Contractor Security Clearance Process of the OPS.