Sr Manager Enterprise Sales Associates
Sr Manager Enterprise Sales Associates
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Job Description
This position reports to: Director ESAs
This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.
ServiceNow is the fastest growing enterprise cloud software company in the world and we believe its the great people we hire who will keep us there. We hire carefully we hire the best we celebrate our people. Come join our Sales Ateam.
What you get to do in this role:
- Motivate coach and directly manage a team of quotacarrying Enterprise Sales Associates (ESAs)
- Work crossfunctionally with the Enterprise Field Reps/Leaders your ESAs support
- Hold regular call coaching sessions pipeline reviews oneonones and team meetings
- Join/cosell with your team on customer and prospect calls to close deals
- Analyze current processes and systems to identify opportunities to improve customer outreach and pipeline management
- Set and track key sales targets and supporting metrics for your team both leading and lagging KPIs
- Maintain alignment and collaboration with the Digital Sales Leadership team
- Execute new hiring onboarding and ongoing training to enable the team to achieve sales quota and ongoing professional development
- Meet or exceed Monthly Quarterly and Annual sales objectives.
- Build an open communication environment for your team
- Ensure your Enterprise Sales Associates are following the sales process in order to win new ACV business
- Facilitate resources necessary to further the sales cycle such as Solution Consultants Solution Sales Sales Operations Marketing etc.
- Provide timely and accurate information to management such as forecasting territory plans business objectives etc.
- Utilize and leverage internal technology
- Occasional travel for training and/or meetings may be required.
Qualifications :
In order to be successful in this role we need someone who has:
- 2 years of work experience as an Inside Sales Manager or 5 years in Sales as an individual contributor software sales experience preferred.
- Full understanding of the sales process from lead to close to ongoing account management.
- Worked within a large ecosystem and can consistently deliver results.
- Strength in growing relationships amongst executives internally and externally
- Experience call coaching to improve rep performance and customer experience.
- Comfortable using KPIs to develop coaching plans and sales campaigns.
- Ability to manage multiple projects and activities while paying attention to detail.
- Excellent verbal and written communication as well as interpersonal and team management skills.
- Positive motivating and energetic personality
- BA/BS degree
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
