GUEST SERVICE ASSOCIATE FB SERVICE
GUEST SERVICE ASSOCIATE FB SERVICE
Posted on :
15-01-2025
Employer Active
1 Vacancy
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Job Description
We are seeking a dedicated and customeroriented Guest Service Associate for our Food & Beverage (F&B) Service team in Mumbai India. As a key member of our hospitality team you will play a crucial role in ensuring exceptional dining experiences for our guests.
- Greet and seat guests providing menus and explaining daily specials
- Take food and beverage orders accurately and efficiently
- Serve meals and drinks in a timely and professional manner
- Respond promptly to guest inquiries requests and concerns
- Maintain cleanliness and organization of dining areas
- Process payments and handle cash and credit transactions
- Collaborate with kitchen staff to ensure order accuracy and timely delivery
- Set up and break down dining areas before and after service
- Adhere to all food safety and sanitation guidelines
- Assist in training new team members as needed
- Participate in regular team meetings to discuss service improvements
- Stay informed about menu changes promotions and special events
Qualifications :
- Excellent customer service skills with a focus on creating positive guest experiences
- Strong communication and interpersonal abilities
- Proven ability to work efficiently in a fastpaced environment
- Detailoriented with a keen eye for cleanliness and presentation
- Basic math skills for handling financial transactions
- Physical stamina to stand and walk for extended periods
- Flexibility to work various shifts including evenings weekends and holidays
- Team player with a collaborative attitude
- Knowledge of food and beverage service techniques
- Familiarity with restaurant operations and procedures
- Problemsolving skills to address guest concerns effectively
- Previous experience in food and beverage service preferred
- Understanding of menu items and ability to make recommendations
- Basic knowledge of wine and spirits (a plus)
- Proficiency in using pointofsale (POS) systems
- Ability to multitask and prioritize in a dynamic environment
- Commitment to maintaining high standards of food safety and hygiene
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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