Customer Care Executive - Ajah
Customer Care Executive - Ajah
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Job Description
Customer Care Executive (Female)
Location: Ajah Lagos
Salary:
Gender: Female
Experience: Previous experience in customer service or a similar role is preferred
About Sigma Consulting Group:
Sigma Consulting Group is a leading talent acquisition and management solutions provider. Since 2013 we have been committed to connecting toptier professionals with visionary organizations across Africa fostering economic growth and innovation through our exceptional recruitment solutions.
About Our Client:
Our Client is an ultramodern computerized specialist eye healthcare facility that offers excellent eye care services. Our team of experienced optometrists and ophthalmologists is passionate about providing exceptional care and delivering solutions that ensure the best possible outcomes for our patients. Our Client is dedicated to promoting overall eye health and wellbeing.
Job Summary:
We are seeking a motivated and friendly Customer Care Executive to join our team in Ajah Lagos. The ideal candidate will be responsible for managing customer interactions via calls and social media processing sales transactions and maintaining accurate records of client information. As part of the team you will ensure an exceptional customer experience contributing to the overall success of the organization.
Key Responsibilities:
Customer Interaction: Handle all incoming calls and messages on the companys social media platforms responding promptly and professionally.
Sales Transactions: Process and accurately record all sales transactions ensuring accurate and uptodate client information.
Client Information Management: Maintain and track client data in an organized and efficient manner.
Customer Service: Provide outstanding customer service by addressing inquiries resolving concerns and ensuring a positive experience for every client.
Team Collaboration: Work with other team members to continuously improve the overall customer experience and share insights to enhance service delivery.
Qualifications:
Education: Bachelors degree preferred.
Experience: Previous experience in customer service or a similar role is preferred.
- Skills:
Strong communication skills with a friendly and approachable demeanor.
Ability to handle multiple tasks and work efficiently in a fastpaced environment.
Proficiency in using social media platforms and messaging tools to manage customer interactions.
Location: Candidate must reside in Ajah or nearby areas for easy commute.
Why Join Us
Competitive Salary: Attractive monthly salary between.
Career Development: Opportunities for growth and professional development in the healthcare industry.
Supportive Work Environment: Work in a dynamic and collaborative environment with a passionate team.
Employee Benefits: Access to health insurance wellness programs and other employee perks.
How to Apply:
If you meet the qualifications and are excited about delivering excellent customer service we would love to hear from you. Please submit your resume and a brief cover letter to with the job title indicated in the subject line.
Employment Type
Full Time
