Oracle Service Support Engineer
Oracle Service Support Engineer
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1 Vacancy
Job Description
Position: APPLICATION SUPPORTSERVICE DESK
Experience: 6 months 2 years
Educational Qualification: BCA/MCA
Job Location: Noida
Shift: UK Shift & UK calendar will be followed
Mode of Working: Work from Office
Primary Skills:
- Excellent verbal and written communication skills.
- Providing first level support through taking calls and handling the resulting incidents or Service Requests.
Job Description:
- Providing first level support through taking calls and handling the resulting incidents or Service Requests using the incident management and request fulfilment processes in line with Service Desk objectives.
- Comfortable with UK working / holidays Comfortable working in UK shifts.
- Strong customer service focused approach and Excellent phone etiquette.
- Willing to work on support environment.
- Decent Problem diagnosing and analytical skills.
- Excellent verbal and written communication skills.
- Understanding of business intelligence tool and reporting (Standard Modified and Live reports)
- Experience on any Financials modules (GLAP Purchasing AR Order Management FACM ) as a functional.
Qualifications :
B.Com M.Com BCA MCA
Additional Information :
At our organization we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
All of our positions are open to people with disabilities.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
