WaiterHospitality Assistant

Monday Friday

Shifts on rotation plus paid overtime 
As a Catering Hospitality Assistant you will play a vital role in ensuring the smooth and efficient operation of our catering services. Your primary responsibility will be to provide exceptional customer service and support to our clients and guests during various meetings/ events and functions. Ensuring meeting/event rooms are set up to the required specification and food and drinks are provided in a professional and timely fashion.

Provide friendly and professional customer service to clients and guests ensuring their needs are met and their expectations are exceeded.

Assist with the setup and arrangement of event venues including tables chairs decorations and other equipment as per the clients requirements.

Help with the preparation presentation and service of food and beverages during meeting/events ensuring highquality standards are maintained.

Work closely with the catering team to coordinate meeting/event logistics ensuring all aspects of the catering service are executed smoothly and efficiently.

Maintain cleanliness and hygiene standards in the food preparation and service areas adhering to health and safety regulations.

Assist with inventory control including monitoring stock levels replenishing supplies and reporting any discrepancies or shortages.

Respond promptly and courteously to guest inquiries requests and concerns providing necessary information and resolving issues in a professional manner.

Collaborate effectively with the catering team kitchen staff and other departments to ensure seamless coordination and delivery of services.

Assist with postmeeting/event cleanup tasks including the removal of waste packing equipment and returning the venue to its original state.

Attend all location management meetings as required

Take responsibility for contributing towards your own development with the guidance of the Hospitality Manager / General Manager and attend training courses as identified

Attend to any reasonable request made by the client or BaxterStorey Management
 

Qualifications :

• Friendly outgoing personality; a people person
• Great work ethic and an even greater smile
• Good listening & verbal communication skills
• Customer focused with a passion for offering outstanding service
• Perpetuates company philosophy and culture
• Works according to the BaxterStorey core values
• You thrive working within a collaborative and inclusive team environment
• Good memory and attention to detail
• Strong communication and interpersonal skills
• Ability to adapt to challenges and opportunities with a solutionoriented perspective
• Previous experience in a similar role especially in the food service industry
• Some knowledge of food safety and sanitation practices.
• Works according to the BaxterStorey core values

Additional Information :

For almost 20 years for every client in every location (whether thats an office stadium cathedral or university) we have created beautiful spaces exciting menus and friendly teams so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA meaning learning will be front and centre of your experience working with us.

Join us and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better we never settle never compromise never follow. We lead the way blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are upbeat motivating and inspiring. Our love for what we do radiates through our food and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example protecting the planet and supporting local communities.

Interested Even if you dont meet all requirements we like to hear from you. If you are motivated and hungry to learn we can work together to develop your potential.

BaxterStorey is committed to encouraging equality diversity and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers and for each team member to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity Diversity and Inclusion) ambition to set the standard and to be recognised for having the most inclusive culture in hospitality.

Remote Work :

No

Employment Type :

Fulltime