Library Analyst
Library Analyst
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1 Vacancy
Job Description
The Studio Distribution organization provides client services & media order management to several organizations across NBCUniversal including Television Distribution Universal Pictures Group Peacock and domestic/international networks. The Library Governance team a part of Studio Distribution is responsible for the curation research and safeguarding of NBCUniversal Feature & Television digital assets across a growing number of media libraries.
The Library Analyst will advise on the global servicing and archival content libraries partnering with technical and business teams for projects content partners and providers for content intake and servicing teams for live orders and special assignments. This position requires strong analytical skills and abilities to ensure maximum highest quality throughput while also providing bestinclass customer service.
Responsibilities
- Order/ Request Management: Work with a team of analysts to review and provide sourcing information for our clients ensuring media is available and ready for servicing by requested due dates.
- Content Research: Diligently research to find best available assets through multiple systems libraries and storage.
- Project Coordination: participate in special projects and/or library migration efforts to ensure content is accurately utilized across the TechOps operation advising on availability establishing asset tracking and preparing documentation for downstream teams
- Customer Service: provide proactive communication to clients and internal partners regarding status updates; manage expectations about deliverables and timelines
- All other duties as assigned; we reserve the right to change the above as business needs require
Hybrid: This position has been designated as hybrid generally contributing from the office a minimum of three days per week.
This position is eligible for company sponsored benefits including medical dental and vision insurance 401(k) paid leave tuition reimbursement and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Hourly rate: $24.00 $31.25
Qualifications :
Required:
- 3 years experience with digital media (video audio text files etc.) with a thorough knowledge or passion for content curation and specs
- Proficient with Office 365 Suite/ Apps (Teams Excel Outlook OneDrive etc.) Salesforce Smartsheet JIRA and/or other project management and process mapping tools
- Problemsolving and critical thinking skills understanding the overall scope of requests while identifying and highlighting details
- Proven ability to collaborate both inperson and virtually with a variety of people across multiple departments and functions
- Ability to effectively manage a highvolume work environment and competing priorities.
- Effective Communication skills (verbal and written) to effectively communicate with customers and partners
- Ability to work independently as a selfstarter utilizing available resources and always looking for opportunities and solutions
- Respectful team player who follows rules and policy while maintaining a positive attitude
- Willingness and ability to work when a critical issue arises desired supporting a 24/7/365 operation
Preferred:
- 3 years experience with media asset management systems
- 3 years experience with libraries or archives.
- 3 years experience in a client facing service role
Additional Information :
As part of our selection process external candidates may be required to attend an inperson interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversals policy is to provide equal employment opportunities to all applicants and employees without regard to race color religion creed gender gender identity or expression age national origin or ancestry citizenship disability sexual orientation marital status pregnancy veteran status membership in the uniformed services genetic information or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability you have the right to request a reasonable accommodation. You can submit your request to .
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
