Front Office Team Leader
Front Office Team Leader
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Job Description
Are you an extraordinary talent with a passion for ensuring that guest has an amazing stay within the hotel Then join us at Ibis Cambridge!
We are looking for a Front Office Team Leader to join the team at Ibis Cambridge Central Station hotel.
Why Work For Us
We are part of one of the worlds leading hospitality brands Accor which means our employees will be part of an international group of hospitality professionals working in a world class environment. All around the world our 250000 employees give every day the best of themselves by daring to go further by enriching their diversity by developing and growing. By dreaming big for their future.
Create your own career:
In Ibis Cambridge we believe that our staff members are our most valuable asset and we treat them as such! Every hotel can sell the product we sell the experience!
What will you be doing as a Front Office Team Leader
Looking after the guests and ensuring they have an incredible experience with us
Coaching & Training the Team members
Duty Manager shifts
Welcoming guests with check in and saying good bye with check outs
Handling any guest complaints
Reservations inquiries
What are we looking for
Personality ESSENTIAL Experience essential in Reception
Fast on your feet quick to make friends
Big on Smiles Massive on quality
If this is YOU and you want more details then get in touch!
We are looking to fill this role as soon as possible and we aim to respond within 5 days
If you are successful you will be invited for an interview followed by a trial shift
Whats in it for You
Working with a fabulous team that are at the heart of the hotel. Being able to be creative with ways to delight and surprise the guests during their stay with us and make the guests stay incredible and unforgettable.
Qualifications :
Job Type: Fulltime
Pay: 13.86 per hour
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Overtime
- Weekend availability
Work Location: In person
Additional Information :
Benefits
What is in it for you
- Excellent training and opportunity to develop and grow
- Employee benefit card offering discounted rates at Accor worldwide
- Free bonus breaks to participating UK Accor hotels each year.
- Learning programs through our Academies
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Workplace pension scheme
- Meals on duty
- Uniform and dry cleaning
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
