Front Office Manager
Front Office Manager
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Job Description
Your main responsibilities would be:
- Leading motivating and coaching the front office team to ensure the hotel standards are delivered to meet customer satisfaction and audit targets
- Duty management shifts
- To exceed the departmental targets
- To identify new opportunities in order to increase profit contributions and cost control
- Actively participate in any revenue and sales activities operated by head office plus any specific operational activities
- Recruiting and training new staff
- Dealing with guest enquiries and resolving customer complaints
If this sounds like you youre in the right place. Youve got authentic style natural curiosity and a warm way with people. Novotel London Bridge is not just a place to spend the night its a place to discover a place in the world with style like yours. Thats why were not just looking for anyone. Were looking for someone like you.
Additional Information :
Great talent deserves great rewards so heres just some of what we are able to offer:
Training and development programmes
Discount card to be used in Accor hotels worldwide
Complimentary stays in UK hotels (Bonus Breaks subject to T&C)
Meals on duty
Uniforms and dry cleaning
Recommend a friend scheme
Employee Advisory Service
Discounts in shops and Hotels partners (Europcar Merlin Entertainment etc. )
Information on the processing of your personal data
The personal data collected in the context of your application will be kept for a period of up to six months after our last contact unless you request its deletion by writing to the Data Privacy Team at AccorInvest UK 10 Hammersmith Grove London W6 7AP or by sending an email to
We take all necessary precautions to preserve the security confidentiality and integrity of the personal data we collect and to avoid any misuse of it.
You have the right to exercise in the circumstances defined by applicable law (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018) your rights of access rectification deletion and portability in respect of your personal data as well as the right to request the limitation or to oppose the processing of it. These rights may be exercised by writing to the Data Privacy Team at AccorInvest UK 10 Hammersmith Grove London W6 7AP or by sending an email to
Full information on the processing of candidates personal data is available in our Employee Privacy Policy.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
