Engineering Manager - FE - Handover and Solve
Engineering Manager - FE - Handover and Solve
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Job Description
Join the team redefining how the world experiences design.
Hey gday mabuhay kia ora hallo vtejte!
Thanks for stopping by. We know job hunting can be a little time consuming and youre probably keen to find out whats on offer so well get straight to the point.
Where and how you can work
Our flagship campus is in Sydney. We also have a campus in Melbourne and coworking spaces in Brisbane Perth and Adelaide. But you have choice in where and how you work we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.
What youd be doing in this role
As Canva scales change continues to be part of our DNA. But we like to think thats all part of the fun. So this will give you the flavour of the type of things youll be working on when you start but this will likely evolve.
At the moment this role is focused on:
- Leading and coaching a motivated team of 7 engineers
- Leading the breakdown and delivery of large projects
- Operate service(s) with excellence
- Work with senior members of the group to guide the technical vision
- Support team growth via feedback and reviews
- Design develop and deploy solutions and handson software development working closely with leads designers and product managers
- Foster an impactful team via an effective code review culture knowledge sharing design showcases and process improvements
- Promote a safe and productive team culture with a focus on collaboration and open communication
- Advocate for engineering needs to nontechnical partners within the group
Youre probably a match if you have:
- Experience or genuine interest in supporting users (both internal and external users)
- Experience in working with diverse stakeholders (both technical and non technicals)
- Validated experience in technical people leadership making sound decisions and delivering outcomes on technical projects
- Success in leading crossdisciplinary teams (frontend and backend) from mid to senior levels
- Exceptional problemsolving skills with the ability to break large projects down into smaller ones and deliver on them through others.
- Exceptional communication and team collaboration skills both written and verbal.
- Firmly grounded computer science and engineering fundamentals including concurrency multithreading data structures solution design architecture and design patterns.
It would be great if you had (though not essential):
- An interest in customer support systems
About the group
The User Help Experience group is a dynamic team focused on empowering 200 million users by providing tools and resources for efficient problemsolving. With the goal of supporting 1 billion users we need to create usercentered solutions that enhance experiences.
Central to our mission is a commitment to experimenting with AI technologies enabling us to address user challenges with smart responsive solutions. Collaboration across disciplines like data machine learning AI product management and design enables the team to tackle complex problems and enhance user experiences through shared insights.
In summary the User Help Experience group is dedicated to innovation user empowerment and teamwork creating an ecosystem for extraordinary outcomes and enhanced user experiences.
About the role
As the Engineering Manager youll lead an innovative team focused on exceptional user support. This year exciting projects include implementing live chat for improved realtime communication and developing a consent management system to prioritize user privacy and data protection. Prepare to guide your team through these transformative initiatives!
This role is open to candidates based in Sydney or Melbourne.
Whats in it for you
Achieving our crazy big goals motivates us to work hard and we do but youll experience lots of moments of magic connectivity and fun woven throughout life at Canva too. We also offer a range of benefits to set you up for every success in and outside of work.
Heres a taste of whats on offer:
- Equity packages we want our success to be yours too
- Inclusive parental leave policy that supports all parents & carers
- An annual Vibe & Thrive allowance to support your wellbeing social connection office setup & more
- Flexible leave options that empower you to be a force for good take time to recharge and supports you personally
Check out lifeatcanva.com for more info.
Other stuff to know
We make hiring decisions based on your experience skills and passion as well as how you can enhance Canva and our culture. When you apply please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
We celebrate all types of skills and backgrounds at Canva so even if you dont feel like your skills quite match whats listed above we still want to hear from you!
Please note that interviews are conducted virtually.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
