Customer Service Representative
Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Pay Rate: $28.99 per hour.
BENEFITS
Veolias comprehensive benefits package includes paid time off policies as well as health dental and vision insurance. In addition employees are also entitled to participate in an employer sponsored 401(k) plan to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
Position Purpose:
Performs assigned tasks within established procedures in various phases of the Customer Service Operations.
Primary Duties/Responsibilities:
- Required to utilize multiscreen monitors in the daily processing of customer inquiries.
- Responds to customer inquiries.
- Receives inbound calls makes outbound calls and handles other methods (such as company websites chats email communication) of communication to customers pertaining to customer billing and other issues.
- Prepares necessary source documents/updates systems to effect change to customer accounts amending or adjusting consumption and revenue.
- Records and processes meter readings supplied by customers.
- Maintains professional interactions with internal and external customers and/or departments.
- Operates company systems devices and software applications.
- Performs other similar or less skilled work as assigned.
- Assists employees of a higher classification as assigned.
Qualifications :
Education/Experience/Background:
- High School Diploma/GED is required.
Knowledge/Skills/Abilities:
- Must possess the ability to multitask.
- Must possess good verbal and written communication skills.
- Must possess ability to sit for extended periods of time.
- Must possess oral and written communication skills as well as auditory acuity.
- Strong problemsolving skills and ability to independently follow through on tasks and projects.
Required Certification/Licenses/Training:
- Must pass entry level test.
Physical Requirements:
- Must be able to lift up to 30 pounds.
Additional Information :
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.
Disclaimer: The salary other compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time subject to applicable law.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
