Product Marketing Manager

Freshworks is seeking a dynamic and strategic Product Marketing Manager who will be responsible for developing and executing gotomarket strategies to drive the adoption and success of products in the market. This role will collaborate closely with crossfunctional teams including product management sales and customer success to define positioning messaging and target audiences. This role involves conducting market research creating compelling marketing materials and analyzing the effectiveness of campaigns to optimize performance. The Product Marketing Manager ensures alignment between the products value proposition and customer needs enabling sustained growth and competitive differentiation.

Reporting to the Director of Product Marketing you will be a key driver in collaborating across multiple critical outcomes including successful product launches actionable market insights and identifying and executing on activities to increase market adoption

Key Responsibilities:

• Product messaging and positioning   Develop product messaging & positioning that resonates with internal stakeholders customers and differentiates our offering in the market.

• Content  Lead the content strategy & creation charter to develop top mid and bottom of funnel content for the offering.

• GTM enablement Work with various teams to plan & execute programs that communicate value propositions provide highvalue sales tools and focused training to help them excel.

• Market customer and competitive analysis Be the expert on the customer the industry/technology trends and the competitors in the market.

• Product and feature adoption Drive adoption of the offering amongst the customer base using various strategies and tactics including feature launches support articles webinars website and more.

• Evangelism Serve as the primary advocate and goto thought leader for the offering when engaging and influencing customers partners analysts and other key stakeholders.

Qualifications :

• Graduate degree with 10 years prior experience in a similar position with minimum 5 years experience in working with product marketing competitive intelligence or a related GTM role within a B2B SaaS or enterprise software company.

• Ability to understand complex technology and translate it into simple & easy marketing content. 

• Proven experience in building marketing plans buyer persona/ideal customer profile and liaising with senior stakeholders.

• Excellent communication skills in English written verbal and presentation skills with an eye for quality and attention to detail.

• Ability to collaborate with diverse crossfunctional teams across geographies; including top management product engineering operations sales and marketing.

Additional Information :

At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.

Remote Work :

No

Employment Type :

Fulltime