Advisory Solution Consultant Employee Workflows

As a member of our Employee WorkflowsSolutionConsulting team you will have a major impact on our future success by supporting the Employee Workflows product suite. You will help guide revenue for HR Service Delivery Workplace Service Delivery Employee Center Pro and other emerging Employee Workflows solutions withthesupportand partnershipofSalesProductManagement and the executive team.

Our ideal candidate is comfortable in a handson technical solution consultant role that has experience working with large Retail & Hospitality customers and is someone who can go wide and deep on all aspects of the ServiceNow platform during the sales cycle. Bonus points if you have experience at a ServiceNow partner or have spent time as a ServiceNow product owner as a customer.

What you get to do in this role:

• The Employee Workflows Solution Consultantis a technical consultantwiththe advanced ability todevelop position andprovideproductspecificsolutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
• Support product sales as a technical and domain expertof the Employee Workflows product suite to work with some of the largest Retailers and Hospitality providers in the industry
• Lead discovery workshops to determine customers challenges and give product demonstrations to align our Employee Workflows solutions with customer needs
• Answer product feature and technical questions from customers channel partners and ServiceNow colleagues
• Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
• Partner with Sales and Services to build out Business Value Assessments with Customers
• Provide feedback to product management about product enhancements thatcanaddress customer needs and guide additional value
• Shareand learnbest practices and reusable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings conferences user groups and trade shows

Qualifications :

To be successful in this role you have:

• 7 years of presales solution consultingor sales engineeringexperience
• OR 3 years of direct ServiceNow implementation experience or ServiceNow platform/product owner experience
• Proficiency with the ServiceNow platform or technical expertise with other cloud software solutions
• Familiarity with common industry standard HRIS integrations and Retail & Hospitality specific use cases
• Understanding of the Generative AI space and experience demonstrating GenAI solutions a big bonus
• Experience working collaboratively with product management product marketing partnersand professional services
• Territory management skills including pipeline building and working with Sales counterpart to promote execution excellence
• Willingness to travel throughout the United States as well as meet customers locally within Servicenow offices on a regular basis

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!

For positions in this location we offer a base pay of $126375 $208425 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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