Reporting to the Warehouse Operations Manager the Shift Managers role is a pivotal role and will be focused at delivering consistent performance ensuring that all day to day aspects of the operation are managed proactively. You will ensure the team stays motivated and whilst ensuring productivity and accuracy levels remain high.
Shift Pattern: Sunday Thursday Nights 22:0006:00
What will you be doing
- Manage team attendance performance productivity and accuracy levels motivating team members to achieve high levels.
- Coordinate and motivate the warehouse operation to ensure effective operational performance.
- As part of the senior operations team drive continuous improvement within the warehouse implementing plans to consistently improve the performance.
- Responsible for shift manning and labour management to achieve workloads in a time sensitive operation.
- Overall management and responsibility for achieving operational KPIs.
- Maintain a good working knowledge of warehouse operational areas including returns inventory control copack delivery schedules along with Health & Safety procedures.
- Communicate confidently and effectively with staff customers and other areas of the business to maintain and develop positive relationships.
- Responsible for controlling labour costs whilst ensuring a flow of work is maintained throughout the warehouse without any disruption to the business.
- Responsible for the promotion of Health & Safety within the warehouse promoting MHE and accountability.
- Performance managing employees to ensure maximum productivity and taking appropriate steps to manage underperformance.
- Responsible for proactively managing and addressing any disciplinary matters that may arise ensuring that the correct procedure is followed at all times.
- Responsible for the control and management of all sickness and absence supporting and managing employees effectively to ensure low levels of absence.
Qualifications :
- Multi Customer experience is desirable.
- Knowledge and experience of safe working practice inclusive of all Health and Safety elements.
- Previous 3PL experience is highly advantageous.
- IT Skills both Microsoft package and bespoke WMS and TMS
- Knowledge of the sector and relevant operational practices
- Setting clear objectives developing and motivating teams
- Effective communication at all levels within the business and customer facing
- Experience of managing teams and prioritising a tight and challenging workload
Additional Information :
As part of our drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.
Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Our People are the driving force behind our success which is why we offer a wide range of benefits which include:
- Annual Leave Competitive holiday entitlement of 33 days inclusive of bank holidays.
- Company Bonus We do our best work to succeed together. When we achieve our goals youll be rewarded through our bonus scheme
- Private Medical Cover This gives you peace of mind you have choice flexibility and speed of access to the most clinically appropriate care via Bupa
- Pension scheme we want colleagues to enjoy a comfortable retirement so we offer a great contribution of 5% employee and 8% employer
- Life Assurance 4 x your annual salary
- Wellness Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days 365 days a year
- Eye Care Vouchers We can provide you with substantial savings with free eye tests and discounts on prescription glasses
- Reward & Recognition We recognise that employees have gone the extra mile via Employee of the month and year special recognition and long service awards.
- Everyday discounts via our benefit platform you will have access to over 50 retailer discounts for everyday savings!
If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam
Remote Work :
No
Employment Type :
Fulltime