Automotive Digital Services Agent
Automotive Digital Services Agent
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Job Description
Join a Thriving Automotive Digital Services Team!
Are you fluent in Hungarian and passionate about delivering exceptional customer experiences Are you ready to contribute to innovative solutions in the automotive sector Start your career with us in Braga and enjoy a supportive work environment with excellent benefits and career growth opportunities.
Position Details
Role: Customer Service Representative
Project: Automotive Digital Services
Language Requirement: Hungarian (fluent)
Start Dates: 9th January 2025 & 30th January 2025
Location: Braga Portugal (Remote Work Model from Coimbra to the North only)
Schedule: Monday to Friday 08:00 17:00 Days Off Saturday and Sunday
Contract Type: Permanent (3month probation period).
What Youll Be Doing
Provide toptier customer service to users of digital automotive services.
Resolve inquiries and troubleshoot issues via multiple channels (phone email chat).
Ensure customer satisfaction by offering tailored solutions and empathetic communication.
Accurately log customer interactions and follow up to ensure problem resolution.
Collaborate with crossfunctional teams to enhance customer experience.
What Were Looking For
Languages: Hungarian fluency (nativelevel preferred) and proficiency in English is an asset.
- Skills & Competencies:
Strong communication skills and a customercentric mindset.
Ability to adapt to different shifts and work in a remote setting.
Excellent problemsolving skills with a detailoriented approach.
Experience: Prior experience in customer service contact centers or related fields is a plus but not required.
Compensation & Benefits
Base Salary: 890 EUR gross/month (14 months) 12 460EUR gross/annum
Performance Bonus: 80 EUR gross/month (12 months).
Meal Allowance: 7.23 EUR per working day.
Transport Allowance: 20 EUR /month.
Position Bonus for Braga: 20 EUR gross/year.
Totaling:EUR gross/year plus a performance bonus of 960 EUR /year.
- Health Insurance:
Available from day 1 with an employee contribution.
Free after 6 months of employment.
Why Join Us
Career Growth: Be part of a prestigious automotive digital services project with opportunities to advance.
Supportive Work Environment: A collaborative team and remote work flexibility.
Comprehensive Benefits: Meal and transport allowances health insurance and performance bonuses.
Competitive Package: Receive incentives for excellence and commitment.
Your Next Steps
Location: While youll work remotely from Coimbra to the North Braga will be your hub.
Apply now to kickstart your journey with a leading name in the automotive industry!
Employment Type
Full Time
