Recovery Assistant - Furniture Assembler Part-Time IKEA Pasay City
Recovery Assistant - Furniture Assembler Part-Time IKEA Pasay City
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1 Vacancy
Job Description
About the job
Reporting to the Recovery Supervisor this Associate role is responsible for supporting the Recovery team in order to fulfill and optimize the recovery operations including the systems and methods; he/she is also involved in optimizing the revenue from products that would otherwise not be possible to sell. Also he/she must ensure a positive shopping experience for the customers so they will return and shop with us again over time.
Your assignment
- You will handle and administer returned and transferred products with the objective of minimizing loss and maximize profit;
- You maintain the store clean tidy organized keep the tools/equipment in good condition and also maintain a safe working environment for coworkers and customers as well;
- You promote knowledge about the store products and services to help the customer make proper choices for a better shopping experience;
- You provide sincere customer service by listening to customers complaints and offer solution leaving the customer with a positive impression;
- You make sure that recovered items are repacked labeled and priced commencing its presold state;
- You upsell IKEA products by offering the recovered merchandise by promoting wise product knowledge and quality;
- You observe internal rules policies and operational procedures and promote workplace safety and quality;
- You collaborate with other departments to ensure everyone understands and contributes to the process of recovery department with a focus on prevention revenue and sustainability;
- You project a positive personality by working with enthusiasm willingness to learn and grow professionally to achieve the IKEA goal.
Qualifications :
Your profile
- You have at least 12 years experience in a fastpaced retail environment;
- You are able to do work with physical demands (i.e. lifting and moving 510kg and carpentry works);
- You are confident in dealing with customers and other people;
- You are enthusiastic about work and working with others in a team;
- You must be flexible and open to change;
- You must be organized and have good attention to detail;
- You must be assertive and able to remain calm and controlled when faced with emotional customers under stressful conditions;
- You must be computer literate.
Additional Information :
This role requires flexibility in work hours work schedule is approximately 25 hours per week on the average depending on store operational requirements. Working on public holidays and weekends.
We offer many benefits at IKEA other than just having the opportunity to work for a global company! Along with a focus on your personal and career development goals and being a part of an inclusive culture driven by values you will be entitled to great initiatives including Annual leave Medical and Dental Family & Community leave Coworker discount subsidized meals in our Coworker Restaurant Bonus program full training and inductions.
Work Location is at IKEA Pasay City Metro Manila Philippines.
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
