Roles and responsibilities
1. Lead Generation and Prospecting
- Identifying Leads: Research and identify potential customers through various channels such as cold calling, email outreach, networking events, referrals, and social media.
- Qualifying Leads: Assess and qualify leads to ensure they meet the criteria of a potential customer and are worth pursuing.
- Building a Sales Pipeline: Create and maintain a pipeline of prospective customers, ensuring a steady stream of opportunities.
2. Product Knowledge
- In-Depth Understanding: Have a strong understanding of the company’s products or services, including features, benefits, and pricing.
- Tailored Presentations: Customize sales pitches based on customer needs, effectively highlighting how the product or service addresses those needs.
- Staying Updated: Continuously stay informed about new product features, updates, and industry trends to remain competitive.
3. Customer Engagement and Relationship Building
- Initial Contact: Make first contact with prospective customers through calls, emails, or meetings to introduce the product or service.
- Building Rapport: Establish and maintain strong, long-term relationships with customers, understanding their needs and providing tailored solutions.
- Follow-Up: Regularly follow up with prospects and existing customers to check in, answer questions, and nurture relationships for repeat sales.
4. Sales Presentations and Demos
- Presenting Products or Services: Deliver engaging sales presentations, demonstrations, and product trials to potential clients, emphasizing the value proposition.
- Customized Proposals: Create customized proposals or quotes for customers based on their unique needs and requirements.
- Handling Objections: Address customer objections or concerns effectively, providing persuasive and thoughtful responses to maintain their interest.
5. Negotiation and Closing Sales
- Negotiating Terms: Work with customers to negotiate pricing, terms, and contracts, ensuring that both the customer and company benefit from the agreement.
- Closing Deals: Persuade customers to make purchasing decisions, ensuring smooth transitions from negotiation to closing the sale.
- Achieving Targets: Meet or exceed sales quotas, monthly targets, and other performance metrics.
6. Customer Service and Post-Sale Support
- Ensuring Satisfaction: Ensure that customers are satisfied with their purchase and assist with any issues or questions they may have post-sale.
- Handling Complaints: Address customer complaints or issues in a professional and timely manner, ensuring their needs are met.
- Upselling and Cross-selling: Look for opportunities to upsell or cross-sell additional products or services that may benefit the customer.
Desired candidate profile
This is a full-time on-site role for a Building Materials Sales Representative at Al-Tuhoo General Trading & Contracting Co. located in Rai. The Sales Representative will be responsible for managing relationships with clients, promoting and selling construction materials, attending trade shows, and providing excellent customer service.
Qualifications
- Sales, Marketing, and Negotiation skills
- Knowledge of building materials and construction industry
- Excellent communication and interpersonal skills
- Ability to meet sales targets and work independently
- Experience in B2B sales is a plus
- Fluency in Arabic and English
- Bachelor's degree in Business Administration or related field
- Identifying Trends: Conduct market research to stay informed about industry trends, competitor offerings, and customer needs.
- Competitive Advantage: Understand the strengths and weaknesses of competitors and use this knowledge to position the company’s products or services effectively.
- Adjusting Sales Approach: Adapt sales techniques and strategies based on market conditions, customer feedback, and competitor actions.