Roles and responsibilities
1. Lead Generation and Prospecting
- Identifying Leads: Research and identify potential customers through various channels such as cold calling, email outreach, networking events, referrals, and social media.
- Qualifying Leads: Assess and qualify leads to ensure they meet the criteria of a potential customer and are worth pursuing.
- Building a Sales Pipeline: Create and maintain a pipeline of prospective customers, ensuring a steady stream of opportunities.
2. Product Knowledge
- In-Depth Understanding: Have a strong understanding of the company’s products or services, including features, benefits, and pricing.
- Tailored Presentations: Customize sales pitches based on customer needs, effectively highlighting how the product or service addresses those needs.
- Staying Updated: Continuously stay informed about new product features, updates, and industry trends to remain competitive.
3. Customer Engagement and Relationship Building
- Initial Contact: Make first contact with prospective customers through calls, emails, or meetings to introduce the product or service.
- Building Rapport: Establish and maintain strong, long-term relationships with customers, understanding their needs and providing tailored solutions.
- Follow-Up: Regularly follow up with prospects and existing customers to check in, answer questions, and nurture relationships for repeat sales.
4. Sales Presentations and Demos
- Presenting Products or Services: Deliver engaging sales presentations, demonstrations, and product trials to potential clients, emphasizing the value proposition.
- Customized Proposals: Create customized proposals or quotes for customers based on their unique needs and requirements.
- Handling Objections: Address customer objections or concerns effectively, providing persuasive and thoughtful responses to maintain their interest.
5. Negotiation and Closing Sales
- Negotiating Terms: Work with customers to negotiate pricing, terms, and contracts, ensuring that both the customer and company benefit from the agreement.
- Closing Deals: Persuade customers to make purchasing decisions, ensuring smooth transitions from negotiation to closing the sale.
- Achieving Targets: Meet or exceed sales quotas, monthly targets, and other performance metrics.
6. Customer Service and Post-Sale Support
- Ensuring Satisfaction: Ensure that customers are satisfied with their purchase and assist with any issues or questions they may have post-sale.
- Handling Complaints: Address customer complaints or issues in a professional and timely manner, ensuring their needs are met.
- Upselling and Cross-selling: Look for opportunities to upsell or cross-sell additional products or services that may benefit the customer.
Desired candidate profile
This is a full-time on-site role for an Outdoor Sales Representative at Al-Tuhoo General Trading & Contracting Co. in Shuwaikh. The role involves engaging with customers, promoting products, generating sales leads, negotiating contracts, and achieving sales targets. The Outdoor Sales Representative will collaborate with the sales team to drive business growth and maintain strong customer relationships.
Qualifications
- Sales and Negotiation skills
- Customer Relationship Management
- Product Knowledge and Presentation
- Strong Communication Skills
- Ability to Work Independently
- Experience in the construction materials industry is a plus
- Fluency in Arabic and English languages
- Bachelor's degree in Business Administration or related field
- Communication Skills: Strong verbal and written communication skills to effectively engage customers, present solutions, and negotiate deals.
- Negotiation Skills: Ability to negotiate favorable terms, close sales, and address objections in a way that benefits both the company and the customer.
- Persuasion and Influence: Ability to persuade potential customers to make purchasing decisions by clearly demonstrating the value of products or services.
- Active Listening: Listen attentively to customers to understand their needs and tailor the sales pitch accordingly.
- Time Management: Efficiently manage schedules, prioritize leads, and follow up on potential deals to maximize productivity.
- Problem-Solving: The ability to identify customer pain points and propose solutions that meet their needs.
- Customer-Centric Approach: Focus on the customer’s needs and ensure satisfaction throughout the sales process and beyond.
- Sales Techniques and Strategy: Knowledge of different sales techniques (e.g., consultative selling, relationship selling) and strategies to reach sales goals.
- Resilience: The ability to handle rejection, bounce back from setbacks, and maintain motivation and enthusiasm.
- Technology Proficiency: Familiarity with CRM software, sales tools, and other technologies used to track customer interactions and sales progress.