Duty Manager - Night in charge
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Job Description
What you will be doing:
- Be responsible for the reception desk and processing of night audit and nightly reports
- Lead and manage all aspects of the Rooms departments and ensure all service standards are followed with friendly and engaging service
- Handle guest concerns and react quickly tracking and notifying proper areas to guarantee memorable moments for our guests
- Maximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practices
Qualifications :
Your experience and skills include:
- Previous Front Office experience in supervisory/management capacity in a 5 star or Luxury property minimum 2 years is required.
- Service focused personality is essential and previous leadership experience required
- Prior experience working with Opera or a related system
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts actions and opportunities clearly with strong networking skills
- Ability to lead by example believe in a strong team culture and set the scene for high performance
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit
Do what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
