Concierge Supervisor
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Job Description
Lead and supervise the Concierge team to ensure they offer the best service knowledge and assistance to guests. Responsible for training and supervising Concierge steam. Ensures that all guest requests for information or assistance are fulfilled in an exceptionally courteous efficient and professional manner commensurate the hotel brand. Promotes hotel food and beverage facilities and recreational activities. Provides knowledgeable and comprehensive information about hotel and surrounding area including restaurants attractions transportation and recreational activities.
Qualifications :
Excellent communication skills in English oral and written.
Outstanding guest relations skills
Minimum two years experience as a Concierge in a similar quality hotel
Minimum one year supervisory experience
Well groomed
Able to work a flexible schedule including weekends and holidays
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
