Product Operations Specialist
Product Operations Specialist
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Job Description
At efood were constantly adapting to new challenges and opportunities in the dynamic online delivery landscape. We embrace agile methodologies cuttingedge tools and collaborative teamwork to navigate this exciting environment.
Were seeking an experienced Product Operations Specialist to join our team in Greece. In this role youll play a key part in enhancing our operational efficiency and driving automation efforts by collaborating closely with our Product & DH teams.
Youll leverage your technical fluency to partner with tech and product teams breaking down complex issues into actionable steps that deliver tangible results. Youll also support business functions by providing valuable insights and datadriven recommendations.
As a member of a multifunctional Product team youll handle product operational tasks facilitate communication among stakeholders and contribute to a culture of innovation. This position offers significant opportunities for professional growth and development. To succeed youll need to be a creative problem solver with a strong analytical mindset and excellent communication skills.
If youre passionate about delivering solutions and eager to embark on a new adventure we encourage you to join our #productteam and make a lasting impact!
What youll do:
Collaborate with Customer Support Partner Support Rider Support and Logistics teams to understand their needs and pain points
Work closely with product managers and engineers to develop and implement solutions that streamline workflows and improve efficiency
Become a subject matter expert on our internal tools and processes
Gather and analyze requirements from internal and Delivery Hero teams translating them into actionable product items
Proactively identify and document bugs working with the development team to resolve them
Assist in prioritizing and implementing new features and automations
Champion automation and selfservice solutions to reduce manual effort and increase productivity.
Create and maintain comprehensive documentation for internal tools and processes.
Track and report on the impact of implemented features using data to drive continuous improvement.
Qualifications :
- Minimum 2 years of experience in product operations project management or a related field preferably in an online marketplace or B2C industry
A Bachelors degree in a relevant field such as Marketing Data Science or Technology
A strong understanding of online marketplace (aggregator) business models and operations
Proven ability to collaborate effectively with crossfunctional teams and manage stakeholder expectations
Excellent attention to detail and a selfmotivated approach to problemsolving
Strong analytical skills and the ability to make datadriven decisions
Excellent communication and collaboration skills in English (required)
Additional Information :
- If you are happy we are happy! Thats why we offer an attractive remuneration package for what you bring in!
We share a passion for food so you will certainly appreciate the ticket restaurant card to spend in restaurants and/or food supplies. We are efooders after all!
We take care of you with Private Medical & Life Insurance from day #1 to keep you healthy and happy!
We prioritize your mental health and offer roundtheclock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.
We want you to grow with us ! And to help you keep improving we provide you access to our online training platform where you can study topics for your personal and professional growth!
Are you a cappuccino lover Do you desperately want a cookie Our cafeteria got you covered!
If you want to stay in shape our inhouse gym awaits you fully equipped! You can also join our remote fitness sessions and classes from the safety of your home!
We are passionate about exploring growing & learning and our Global Mobility plan is created to help our people find their purpose around the world!
Life @efood:
At efood no day is the same as the day before!
efooders know that working and having a good time arent the opposite and thats why every day at efood is a new adventure!
We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers our employees and our society.
We seize every opportunity to celebrate achievements and milestones but we also celebrate small things (like Fridays!)
Every efooder is part of a fastgrowing multinational company with endless opportunities for professional growth and acquisition of new skills! We have an established yet super creative and fun working environment with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace! In 2021 we were honored with a 3rd place award from the Great Place to Work Institute
Hungry enough to join us
efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
