Salesforce Developer Benevity

Meet Benevity 

Benevitys awardwinning corporate purpose software empowers companies and their people to take social action on the issues and causes they care about. Through giving volunteering grantmaking and positive actions we help 940 clients (and counting!) build better cultures and engage their employees and customers to create greater social and business impact. Were also one of the first BCorps in Canada meaning were as committed to purpose as we are to profits.

We are actively searching for a Salesforce Technical Administrator to join our passionate and growing Revenue Systems Team . The Revenue Systems team is part of Revenue Operations and is the heart of Benevitys revenue engine ensuring that our gotomarket functions are supported with the right toolsinsights and processes while providing the data and analytics that will power the next step of Benevitys evolution. We are constantly pushing the boundaries necessary for us to scale and we need your help getting there. Weve hired some of the most talented passionate and caring individuals and this role is all about keeping our revenue engine in high gear.

We are looking for someone that is able to critically think is organized and has passion for following up to make sure things get done in the most experience friendly way possible . Not only that but creating meaningful and memorable experiences for the team with fun and humor is key too!

Tasks and Duties

Manage Salesforce users public groups profiles permission sets and other administrative responsibilities

Work with business partners to develop reports and dashboards

Provide enduser support through support tickets training and documentation

Perform testing of system enhancements within a test environment and other quality assurance tasks 

Work with Subject Matter Expert(s) Business Analyst(s) and/or Project Lead(s) to validate understand design and implement solutions that satisfy requirements in Salesforce

Design and develop robust Salesforce solutions leveraging Salesforce declarative (Creating Fields Objects Actions Sharing Rules Profiles Permission sets Processes Flows Workflows Validation Rules etc.) or programmatic tools (Apex SOQL Visualforce Lightning Aura components)

Keep uptodate with the latest features and develop an understanding on how to technically enable and implement these features across all tools listed above

Communicate with cross functional stakeholders and end users from Revenue Operations Sales Marketing Finance and Client Success to groom requirements when clarification is required and/or conduct root cause analysis to address issues or bugs

Develop an understanding of Benevitys business processes and how they interact with our product & Salesforcerelated application ecosystem

Write and translate user stories or business requirements into systematic solutions across all the tools listed above

Manage daytoday admin requests from the Sales Marketing & Customer Success teams

Manage monthly data inserts and ad hoc bulk load requests

Follow best practices and recommend solutions to stakeholders

Participate in daily standups talking through challenges sprint review demonstrating configured or developed solution and backlog grooming ceremonies

Work with tools such as Confluence Jira and Asana to systematically manage work and project communication

Qualifications :

Experience and Qualifications

Bachelors degree in computer science or equivalent

Extensive experience working with Apex (Object Oriented Programming language in Salesforce)

Extensive knowledge of Salesforce Classic and Lightning Experience (Legacy vs Modern User Experience Designs)

Able to understand troubleshoot and extend the Salesforces Quote Calculator Plugin and/or expert in Javascript

Ample knowledge of Salesforce core functionality and limitations

Experience working with SOQL Visualforce and Lightning components

Experience with Salesforce declarative programming tools such as Process Builder and Flow Builder/Cloud Flow Designer

Experience working with data migration and import tools such as Data Loader and Data Import Wizard

Hands on experience with Flows and Process builder ability to articulate on bulk triggers

Experience with Salesforce.com Web Services APIs

At least one of the following Salesforce certifications: Administrator Platform App Builder Platform Developer I

Ability to manage several ongoing customization projects from endtoend including gathering requirements solution design and development and finally working with stakeholders to roll out the solution to their teams

Highly developed interpersonal and written/spoken communication skills to effectively lead and work with crossfunctional teams primarily Sales Demand Generation Client Success Revenue Operations and Finance

Proven experience building effective CRMbased solutions

Be a motivated selfstarter that is independent and a team player focused on excellence

Comfortable in a hybrid Agile Scrum and Waterfall settings

Have a general understanding of the Software Development Life Cycle (SDLC) process

Additional Information :

We believe that coming together as a community in person is important to innovation connection and fostering a sense of belonging. Our roles have the right balance of remote and inoffice working (our own amazing spaces or those of our partners and customers) to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.

Remote Work :

No

Employment Type :

Fulltime