drjobs Senior ServiceNow Technical Consultant Developer

Senior ServiceNow Technical Consultant Developer

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1 Vacancy
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Job Location drjobs

Sofia - Bulgaria

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

We are looking for ITSM Implementation Consultants/ Developers to join our highly motivated and dynamic team based in Sofia. We want the best people on our team so we welcome and encourage candidates with a diverse variety of experience and background who have the motivation to develop and shine in the ServiceNow world.

What is in it for you:

Are you looking to grow your skillset even deeper take on a variety of dynamic projects and develop yourself as a topclass Consultant Or perhaps you are keen to change your path and join the world of Services Consultancy Our team of IT Service Management and Consultancy experts are here to help you grow and shine and the variety of international projects we have will give you the space to show the World what you can. We invest in and take care of our people you will have not just a job but a career an everlearning journey and a team that takes care of each other like a family.

 

Responsibilities of the role:

The Senior Technical Consultant is the functional and technical expert in customer engagements. The Senior Technical Consultant is responsible for configuring the ServiceNow Platform on leading practices to provide a solution that achieves customer outcomes.

As a Senior Technical Consultant you will:

  • Participate in workshops with customers to assess current processes and establish the future state.
  • Design and deliver ServiceNow solutions based on defined technical architecture following technical standards and leading practises.
  • Consult Install configure and integrate products from ServiceNow on any of the following domains; Platform Customer Experience & industry solutions Technology Excellence Employee Experience..
  • Develop custom solutions as required through scripting and application development
  • Prepare technical documentation as specified in customer contracts and as internally required.
  • Maintain skills on HAM (Hardware Asset Management) and/or SAM (Software Asset Management) and/or CSM (Customer Service Management) and/or FSM (Field Service Management) HRSD (HR Service Delivery) and/or ERM (Enterprise Risk Management) and/or Industry product offerings such as Telecommunications Financial Services etc..

 

Requirements of the role:

  • 5 years experience implementing ServiceNow
  • Strong ServiceNow core capabilities knowledge including ITSM and any of HAM SAM HRSD ERM FSM etc..
  • Industry domain expertise in any of:  Telecommunications Banking/Financial Services Healthcare Manufacturing Government Field Services Procurement etc.
  • Understanding of integrations data models and process automation with the ability to communicate technical concepts to nontechnical audiences.
  • JavaScript
  • Ability to travel up to 25%
  • Interpersonal skills leading skills communication negotiation focus on details prioritization decisionmaking and strong analytical and problemsolving skills
  • Ability to meet deadlines by working under pressure
  • Good presentation skills
  • Fluent English (Verbal and Written)

 

What we offer:

  • Excellent remuneration package;
  • 24 paid vacation days;
  • Flexible working arrangements;
  • Additional Health insurance;
  • Training and certifications;
  • Great working environment and team spirit.

 

If you feel that this role would fit your personal interests and plans for professional development we would like to hear from you! Only shortlisted candidates will be contacted.

 

 

 


Remote Work :

Yes


Employment Type :

Fulltime

Employment Type

Remote

Company Industry

About Company

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