Technical Business Analyst
Technical Business Analyst
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Job Description
We are seeking a Technical Business Analyst to join our technical and business teams. This is a unique opportunity for an entrepreneurial highly driven person with a wellrounded skill set to join the technical and business teams whose responsibilities extend beyond those of traditional a Business Process Analyst. The ideal person for this role will need to not only have a strong grasp of understanding business requirements and translate them into technical specifications including process mapping and flow charts but also be flexible and a strategic thinker able to take on a variety of tasks such as working with our development team to ensure that our products are built to meet our business requirements and support training users on system processes and applications. If you are a technical and businesssavvy individual with great communication skills then we want to hear from you!
Job Responsibilities
Requirements Analysis:
- Work with different project managers to develop the project scope and timeline.
- Analyze and interpret user requirements user stories use cases and system architecture documents.
- Review and analyze system specifications including the features and functionalities that are most important to test.
Business Process Mapping:
- Create user documentation including process flows roles and responsibilities and use cases.
- Assist with maintaining and documenting systems.
- Develop and maintain detailed documentation of business processes policies and procedures.
- Identify quantify and document business process improvements.
- Research and conduct shadowing sessions to identify the methods and resources needed for effective processes.
- Examine emerging business best practices and technological developments that can help automate and streamline processes to help businesses perform more efficiently.
Testing and Quality:
- Acceptance Criteria: Define and specify the requirements that must be met for a solution to be considered acceptable to stakeholders defining the data (inputs and outputs) quality attributes and system functionalities necessary for the user to accept the system.
- Participate in design and testing activities and participate in system implementations.
- Perform data validation checks.
- Diligence in reviewing data to be input to the system.
- Identify analyze and document user interface issues.
Training:
- Train users on system processes and applications.
Qualifications :
- English Proficiency Required: Full Professional Proficiency.
- 5 years of work experience in a technical support role.
- Bachelors degree in information systems engineering business or a related field.
- Proven ability to research troubleshoot and resolve complex problems.
- Strong datagathering and analysis skills.
- Very strong written and verbal communication skills.
- Detail oriented.
#LISC1
Additional Information :
Some of the Benefits We Have Include
J.S. Held understands all our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our teams needs.
- Our flexible work environment allows employees to work remotely when needed
- Medical Dental and Vision Insurance
- Commuter Benefit
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
By submitting your application you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection processing use and storage of your personal information as required and described therein. California residents can click here to learn more about the personal information we collect and here to learn about additional privacy rights that may be available.
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EEO and Job Accommodations
We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!
J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law.
If you are an individual with a disability and would like to request for a reasonable accommodation please email and include Applicant Accommodation within the subject line with your request and contact information.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
