UX Designer 8217-1312
UX Designer 8217-1312
Posted on :
12-12-2024
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Job Description
HM Note: This hybrid contract role is three (3) days in office. Candidate resumes must include first and last names
Sr. UX DELIVERABLES
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General
and nbsp;There are four (4) distinct delivery phases in which user experience designers (task based I and amp;IT consultants) produce deliverables following Ontario Digital Service Design playbook which outlines the standard process for user experience design.
Delivery Phase 1) Discovery:
Before building a solution a project team needs to find out whether users need it and whether other solutions exist. The UX Designers responsibilities during this phase are to build an understanding of the problem space/statement the long and shortterm business goals and the user and business needs.
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Deliverables:
Facilitate the Kickoff meeting with the project team to produce such outputs as:
- Business Model Canvas
- 5 Whys
- User Personas
- Stakeholder Mapping
- Strategy Map
- Short and LongTerm Goals
- Fears and Challenges
- Problem Statement
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Facilitate user research activities to produce such outputs as:
- User interview topic Maps a summary of interrelated topics for the user interview
- User Interview Scripts to plan and guide user discussion
- User Interview Synthesis (collection aggregation and analysis) of written observations recorded during each interview
- User research findings report
Inception (Science Fair Day):
- Showcases the work and key findings from this stage to stakeholders outside of the core project team
- Aligns entire team (business technical) on what the next steps will be
- Planning activities for next phase (Alpha)
Other deliverables typically delivered in this phase include:
- User Storyboard to communicate a story through images displayed in a sequence of panels that chronologically maps the storys main events.
- Technical Service Blueprint and nbsp;a diagram that displays the entire process of service delivery including support systems by listing all the activities that happen at each stage performed by the different roles involved
- Defined business Key Performance Indicators (KPIs)
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Delivery Phase 2) Alpha:
and nbsp;Alpha is about testing hypotheses and experimentation. The purpose of Alpha is to determine how to meet the user needs that were identified in discovery. This phase is an opportunity to quickly test different approaches with users before building a service.
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Deliverables:
- Optionally conduct Google Ventures five (5) Day Design Sprint (or variation). This and nbsp;sprint and nbsp;is a five (5) day process for answering critical business questions through and nbsp;design prototyping and testing ideas with customers
- Produce clickable prototypes of multiple possible solutions
- Validate clickable prototypes with users through usability testing sessions and produce research findings report
- Iterate (improve) on clickable prototypes with insights garnered from research findings report
- Identify and document existing processes or policies that will need to change to support the new product or service
- Produce a business proposal to justify funding for the next phase (Beta)
- Define a clear vision for the solution that will be built in Beta
- Create a plan and prioritized list of features to be completed in the Beta phase
- Define user solution and delivery of KPIs
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Delivery Phase 3) Beta:
The goal of Beta is to build a real service that works well for a larger group of people. The prototypes that were developed and tested during Alpha are used to build a Minimum Viable Product (MVP) for deployment in a live userfacing environment. Executed within the context of Scrum methodology the UX Designer performs the following Agile ceremonies: Standup meetings Sprint Planning Backlog grooming Reporting Acceptance and Retrospective.
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The designers are at the spearhead of this methodology creating and validating user stories for the developers (typical) one iteration ahead.
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Deliverables:
- User story creation and validation:
- Participates in deciding which priority to tackle
- Sketching workshop to create visual representation of ideas or user flows
- Create designs
- Enhancements made to designs
- User Interviews (for validation)
- Synthesising individual and overall interview findings
- Enhancements to designs made from synthesis
- Get product owner sign off and input story into backlog for future iteration planning
- Rinse and repeat for each feature function within a given iteration
- Conduct accessibility compliance testing of the solution within each iteration.
- Conduct regular usability testing sessions on the MVP built as part of the Beta phase.
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Delivery Phase 4) Live:
Live begins when the service has reached a point of maturity and all of the main features in the backlog have been built. While most people understand the purpose of live its not always given the attention and resources it deserves.
Continuous improvement is one of the core principles of service design and thats what live is all about. The goal is to continuously monitor research test and iterate for as long as the service is active.
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Deliverables:
Continue to facilitate user research activities to produce such outputs as:
- User interview topic maps a summary of interrelated topics for the user interview
- User interview scripts to plan and guide user discussion
- User interview synthesis (collection aggregation and analysis) of written observations recorded during each interview
- User research findings report
Conduct regular accessibility compliance testing of the live build as improvements are released.
Conduct regular usability testing sessions on the live build.
Analyze usage analytics and user behaviour patterns to track and measure key performance indicators.
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Skills
Experience and Skill Set Requirements
Sr. User Experience Designer
Evaluation Criteria
User Experience Design 40%
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Extensive experience in using UX design best practices to design solutions and a deep understanding of mobilefirst and responsive design.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Ability to iterate your designs and solutions efficiently and intelligently.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;3 years of relevant experience in participating in complex projects (products) of different sizes ensuring alignment to plans best practices and incorporating usercentred design processes and agile (scrum) methodologies.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Degree or diploma in graphic design; degree or certification in usability humancomputer interaction and technical writing a plus
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience in facilitate User Research and Usability testing. Accessibility compliance testing is a plus.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience in facilitate User Research and Usability testing activities to produce such outputs as:
o and nbsp; and nbsp;User Interview Topic Maps
o and nbsp; and nbsp;User Interview Scripts
o and nbsp; and nbsp;User Interview Synthesis (collection aggregation and analysis) of written observations recorded during each interview
o and nbsp; and nbsp;User Research Findings Report
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Relationship Management 20%
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience in communication and mediation skills with business teams and core team members to ensure Client projects (products) are progressing according to schedule
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience with strategies and actions to overcome resistance to change and capitalize on forces in support of change during all stages of projects Discovery Alpha Beta Live or similar delivery methodologies
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Ability to deliver on a (project) product with a balanced team (product owner user experience designers developers) by participating in Agile (SCRUM) delivery methodologies
Technical Skills 30%
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Expertise in UX software such as JustInMind InVision Sketch Adobe Creative Cloud Axure Figma and Zeplin. HTML5 CSS3 and JS skills (React Angular NodeJS) are a plus.
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Soft skills 10%
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Ability to clearly and effectively communicate design processes ideas and solutions to teams and clients.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model to regularly deliver design solutions for approval.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Strong interpersonal and negotiation skills
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Strong presentation verbal and written communication skills
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Excellent analytical problemsolving and decisionmaking skills
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Must Haves:
- Extensive experience in using UX design best practices to design solutions and a deep understanding of mobilefirst and responsive design.
- 3 years of relevant experience in participating in complex projects (products) of different sizes ensuring alignment to plans best practices and incorporating usercentred design processes and agile (scrum) methodologies.
- Demonstrated experience in communication and mediation skills with business teams and core team members to ensure Client projects (products) are progressing according to schedule
Nice to Have:
- Expertise in UX software such as JustInMind InVision Sketch Adobe Creative Cloud Axure Figma and Zeplin. HTML5 CSS3 and JS skills (React Angular NodeJS) are a plus
Employment Type
Full Time
Key Skills
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