Business Analyst 8171-1312
Business Analyst 8171-1312
Posted on :
12-12-2024
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Job Description
HM Note: This hybrid contract role is three (3) days in office. Candidate resumes must include first and last names
Description:
Responsibilities/Assignment Deliverables
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;The Ministry is seeking the services of one (1) Senior Business Analyst Level 3 to work as part of the Project Management and amp; Program Delivery project team in collaboration with the core project team solution delivery vendor(s) and other stakeholders as required.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Work in a hybrid agile (e.g. combination of waterfall and agile methods: scrum extreme programming etc.) crossfunctional team environment to provide leadership and guidance in developing implementing and evaluating online user experience and content strategies.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Developing product design criteria planning activities business objectives communication and reporting protocols implementing planning product prioritization and phasing strategies issues management quality assessment and transition requirements.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Apply evidencebased agile approaches such as user analytics interviews research and testing to continuously improve design choices.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Ensure that current web usability accessibility standards (e.g. WCAG 2.0 to WCAG 2.1 Level A and AA) and best practices are adhered to for digital solutions.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Work with the team and solution delivery vendor(s) to visualize and design digital solutions to ensure content and features are simple userfriendly and accessible.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Assess user characteristics needs goals and opportunities challenges and pain points.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Lead the team in defining and testing of usability requirements and metrics.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Provide subject matter expertise in the negotiation and development of user experience and content standards and performance measures.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Prioritize features and amp; manage the backlog So the product team has a shared focus across tactical design and development work.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Decide when to ship software So customers can experience the benefits of the product as soon as possible and the product team can continue to gather valuable feedback about how to iterate on the product.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Support solution delivery vendor(s) in design concepts and content strategy for digital solutions.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Conduct stakeholder consultations to determine and assess business needs.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Identify emerging trends assess and prioritize feature requests and changes from clients to ensure solution meets user needs.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Guide coach and oversee the team in designing digital solutions included but not limited to content design and flow wireframes page templates and navigation functional specifications and identifying opportunities for new functionality.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Provide mentorship and guidance to the team to determine potential opportunities for development of digital solutions and assess the impact on users.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Direct the team in leading the development of content structures and features e.g. user personas journey maps tasks scenarios wireframes prototypes.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Lead prototyping activities for new solutions to demonstrate capabilities and ensuring that new features meet best practices standards and specifications (e.g. accessible reusable simple attractive easy to use) before they are deployed.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Provide technical and specialized advice and guidance to clients on aspects such as usability accessibility interactive and frontend design.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Provide feedback to clients on user experience through analysis of web analytics visitor performance metrics and other tools.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Contribute regular project status reports outlining projects risks and mitigation strategies make recommendations to facilitate decision making.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Prepare slide decks to present options and recommendations on solution design.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Lead and conduct multiple concurrent research content design and strategies to meet the needs of users.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Visualize and provide strategic oversight across digital solutions and ensure content and features are simple userfriendly and accessible.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Work the team to translate concepts into user flows wireframes mockups user journeys and prototypes that lead to intuitive user experiences.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Work with the team to facilitate the clients product vision by researching conceiving sketching prototyping and usertesting experiences for digital products.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Identify solution design limitations and advise on elegant solutions.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Provide advice on strategic design and userexperience decisions related to solution functions and features.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Take a usercentered design approach and rapidly test and iterate designs.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Collaborate with team members solution delivery vendor(s) and other stakeholders.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Ask smart questions take risks and champion new ideas.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Identify and troubleshoot user experience limitations (e.g. responsiveness).
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Lead conducting of layout adjustments based on user feedback.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Ensure project timelines are met and issues are identified and managed promptly.
Technical Skills Requirements
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Significant experience designing online user experiences for complex digital solutions.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Proficient with industry standard design tools (e.g. Photoshop Adobe InDesign Illustrator Balsamiq InVision).
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience in applying content layout and typography design principles and techniques for a mobile first or responsive web design.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Familiar with how to design information architectures and taxonomies and how they relate to navigational design elements.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Knowledge and experience in usability and userexperience principles methodologies and techniques including interdependencies of user interface and navigation design accessibility information architecture graphic design and userinterface design.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Knowledge and experience in current web usability and accessibility standards (e.g. WCAG 2.0 to WCAG 2.1 Level A and amp; AA) and best practices.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Knowledge of Ontario digital government standards refer to and nbsp;.
and nbsp;
People Skills:
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Can work effectively independently and in a team environment.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Strong communication interpersonal collaboration and negotiation skills to work seamlessly in an agile crossfunctional team with clients solution delivery vendor(s) and other stakeholders.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Excellent facilitation presentation timemanagement and problemsolving skills.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s).
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Strong leadership skills to provide advice and guidance on all aspects of user experience and design assessing user characteristics needs goals and opportunities.
Analytical and ProblemSolving Skills: and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Knowledgeable in design thinking have a usercentric mindset and attention to detail.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Creative analytical approach and strong understanding of interaction design principles.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Able to resolve issues in a timely manner provide options and recommendations.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant effective designs for diverse audiences
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Understand business metrics and able to translate business goals and objectives into digital experiences.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Able to prioritize change requests from clients and guide the team in determining how best to address them.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Strong research skills to perform industry research provide options and make recommendations for solution improvements.
and nbsp;
Specific Deliverables
Deliverables expected to be produced could include (but are not limited to):
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Product vision and road map (now near and future timeline)
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Product strategy: target audience (endusers) problems youre trying to solve value propositions
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;User epics stories and themes / Product backlog and sprint plans
- Data requirements / models (conceptual / logical)
- Functional and Nonfunctional requirements
- Test plan/strategies test cases
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Customer discovery insights through enduser research activities
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Product features and functions through product management backlog and the authoring of user stories with the business product owner
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Product key performance Indicators (KPIs) or success criteria including a metrics dashboard
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Product decision and direction rationales
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Product wins (success stories)
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Continuous shipping of product features to improve upon the minimal viable product produced by the product team through usercentred design processes and agile (scrum) delivery methodologies
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Product risk mitigation strategies
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Communications to senior management level including executive summaries and product status updates as required.
Support to Development and Test teams in following areas (but are not limited to):
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Building and testing support to development team
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Reviewing test strategy test plan and cases
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Management of defect logs
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Testing Applications
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Supporting enduser inquiries
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Defining the integration test plan
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Defining the user acceptance test plan
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Identification and resolution of problems/issues
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Document and manage risks and liaise with other project teams to coordinate project interdependencies.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Documentation of all artefacts in a shared project library.
Skills
Experience and Skill Set Requirements
Evaluation Criteria Breakdown Per Role
1. Solution Development / Business Analyst Level 3
and nbsp;
Technical Skills 40%
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Significant experience designing online user experiences for complex digital solutions.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Ability to delivery on a product with a balanced team (product owner user experience designers developers) utilizing Agile (SCRUM) delivery methodologies. Scrum master experience is preferred.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Proficient with industry standard design tools (e.g. Photoshop Adobe InDesign Illustrator Balsamiq InVision).
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Basic Knowledge in Microsoft Azure cloud platform
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Knowledge of online collaboration tools such as MIRO Atlassian Confluence and Trello Microsoft Office 365 Google Drive Zoom Slack and Microsoft Teams
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Knowledge of Backlog Management tools such as JIRA Azure DevOps Pivotal Tracker
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience in applying content layout and typography design principles and techniques for a mobile first or responsive web design.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Familiar with how to design information architectures and taxonomies and how they relate to navigational design elements.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Knowledge and experience in current web usability and accessibility standards (e.g. WCAG 2.0 WCAG 2.1 Level A and amp; AA) and best practices.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Knowledge and experience in usability and userexperience principles methodologies and techniques including interdependencies of user interface and navigation design accessibility information architecture graphic design and userinterface design.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Knowledge of Ontario digital government standards refer to and nbsp;.
and nbsp;
People Skills 30%
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Can work effectively independently and in a team environment.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Strong communication interpersonal collaboration and negotiation skills to work seamlessly in an agile crossfunctional team with clients solution delivery vendor(s) and other stakeholders.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Excellent facilitation presentation timemanagement and problemsolving skills.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s).
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Strong leadership skills to provide advice and guidance on all aspects of user experience and design assessing user characteristics needs goals and opportunities.
and nbsp;
Analytical and ProblemSolving Skills 30%
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Knowledgeable in design thinking have a usercentric mindset and attention to detail.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Creative analytical approach and strong understanding of interaction design principles.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Able to resolve issues in a timely manner provide options and recommendations.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant effective designs for diverse audiences.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Understand business metrics and able to translate business goals and objectives into digital experiences.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Able to prioritize change requests from clients and guide the team in determining how best to address them.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Strong research skills to perform industry research provide options and make recommendations for solution improvements.
and nbsp;
Must Haves:
- Experience working with multimillion dollar projects.
- Experience with Azure DevOps Pivotal Tracker JIRA SCRUM
- Knowledge of online collaboration tools such as MIRO Atlassian Confluence and Trello Microsoft Office 365 Google Drive Zoom Slack and Microsoft Teams
Employment Type
Full Time
Key Skills
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