Assistant Manager Safety Qatarization - QNB

Job Summary

The incumbent is responsible for assisting Safety team for implementing departmental safety program; makes inspections and conducts safety training; and performs related duties as required. The incumbent is also responsible for managing the operation of safety systems to ensure that safety systems procedures and other guidelines are implemented and standards fully comply with the requirements to ensure safety of the entire Groups International assets properties and staff.

Main Responsibilities

Essential Duties & Responsibilities by Dimensions:

A. Shareholder & Financial: Implements KPIs and best practices for Safety. Promote cost consciousness and efficiency and enhance productivity to minimise cost avoid waste and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Ensure that all QNB Group premises are safe.

B. Customer (Internal & External): Manage the provision of safety services to all QNB departments as and when required. Coordinate and manage the relationship with external safety companies. Anticipate customers needs and continuously revisit safety procedures to ensure offering the best standards and leading practice. Encourage and guide people in exceeding set standards. Identify emerging customer service problems/ opportunities and provide workable solutions. Assist customers in all their queries on Banks product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turnaround time. Build and maintain strong/effective relationships with related departments/units to achieve the Groups objectives. Provide timely/accurate data to external/internal Auditors Compliance Financial Control and Risk when required.

C. Internal (Processes Products Regulatory): Supervise routine scheduled and emergency safety of all equipment & electrical/ mechanical systems which are necessary for efficient QNB operations. Prepare the schedule of tasks for the safety team for daytoday. Prepare safety and quality assurance checklist and schedule of safety visits for bank premises. Prepare the safety program for each year (routine) for all electrical and mechanical equipment in all the Group premises. Coordinate with the Purchasing Department for the purchase and requisition of any safety equipment parts as required. Receive higher approval of works where required and coordinate with the Purchasing Department to obtain quotes. Verify & ensure the record of all security equipment delivered to Branches and monitor the maintenance cost accordingly. Ensure compliance with all QNB policies and procedures. Scrutinize all invoices for routine safety works equipment & other maintenance works and forward them to concerned parties. Ensure that all safety requirements are maintained. Coordinate and monitor maintenance performed where external service providers are used. Ensure implementation & compliance of safety policies and procedures in all QNB Group (International premises). Review & provide guidance /assistance as required on safety systems and system maintenance contracts for International Branches & subsidiaries Coordinate with Branches/offices to ensure compliance of safety procedures periodic maintenance of security equipment etc.. Conduct initial investigation of offenses and report findings. Conduct safety checks to ensure safety equipment are functional (such as fire alarm & firefighting systems etc.)

D. Learning & Knowledge: Maintain a good understanding of maintaining various equipment Develop good planning and coordination safety abilities. Ability to coordinate various complex projects at different locations simultaneously. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field.

E. Legal Regulatory and Risk Framework Responsibilities: Comply with all applicable legal regulatory and internal compliance requirements including but not limited to Group Compliance Policies and Procedures (AML & CTF Sanctions Policy Data Protection Policy Fraud Control Policy Whistle Blowing Policy Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure monitor manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA KRI Incident reporting and remediation as appropriate in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank attain and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank.

F. Other: Ensure high standards of confidentiality to safeguard commercially sensitive information. Ensure safety procedures are in line with Groups Business Continuity Management and disaster recovery requirements. Maintain utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB Audit and Compliance functions and relevant Regulators. Maintain high professional standards to uphold QNBs reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.

Education and Experience Requirements

University graduate preferable with Safety/Security certifications.

• At least 4 years of relevant experience preferably within a highly rated international bank.

Note: you will be required to attach the following: