Job Title: Technical Support 1 (Travel Required) (Onsite)
Location: Brighton MI
Duration: 46 Months expected
Pay Rate: $30/hr on C2C / 1099 All Inclusive
Job Description:
The selected candidates primary responsibility will be to assist with the update and migration of Windows 10 to Windows 11 at the various 13 park locations. Additional responsibilities will include answering incoming IT helpdesk calls installation and support of IT hardware and software and helping resolve technical issues.
TRAVEL REQUIRED:
The selected candidate will be required to travel to the various Metropark locations listed on the position description attached. There will be no remote work allowed and there will be no reimbursement for travel expenses such as fuel or milage.
Interview Process:
Virtual Interview via MS Teams video with any 2nd rounds held onsite. Please use a laptop and be prepared to share the screen if asked. Use of headphones is strongly discouraged. A screenshot photo of candidate will be required for any Teams interviews as well as a vendor present at beginning of interview to validate candidate.
Remote or Onsite:
Candidates MUST be local at the time of submission. The hiring manager is not currently interested in candidates who will need to relocate to accept offers. NO REMOTE ONLY OPTION.
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Required Skills:
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3 Years of IT Technical Support (Software and Hardware).
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Experience installing troubleshooting and repairing PCs laptops and peripherals.
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Experience with MS Office Suite (Outlook Excel Word etc.)
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Experience updating necessary IT documentation and tickets related to support requests.
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Must have a valid drivers license and ability to drive personal vehicles to and from service locations. Please note that there will be no milage/fuel reimbursement as travel is required for this position.
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Must have excellent communication skills. Will be required to assist Metropark staff with PC
The selected candidate will be expected to work from one of the following offices if not on location at one of the Metroparks:
Office Location(s): 13000 High Ridge Dr. Brighton MI 48114
SERVICE LOCATIONS: Service locations may be located at any of the below 13 Metroparks:
Stony Creek Metropark 4300 Main Park Rd. Shelby Township MI
Lake St. Clair Metropark 31300 Metro Parkway Harrison Township MI 48045
Lake Erie Metropark 32481 West Jefferson Brownstown MI 48173
Indian Springs Metropark 5200 Indian Trail White Lake MI 48386
Delhi Metropark 3902 E. Delhi Ann Arbor MI 48103
DexterHuron Metropark 6535 Huron River Dr. Dexter MI 48130
Hudson Mills Metropark 8801 N. Territorial Rd. Dexter MI 48130
Huron Meadows Metropark 8765 Hammel Rd. Brighton MI 48116
Kensington Metropark 4570 Huron River Pkwy Milford MI 48381
Lower Huron Metropark 40151 East Huron River Dr. Belleville MI 48111
Oakwoods Metropark 32911 Willow Rd. New Boston MI 48164
Willow Metropark 23200 South Huron Rd. New Boston MI 48164
Wolcott Mill Metropark 65775 Wolcott Rd. Ray MI 48096
Recruiter Details:
Recruiter Name: Sravani at gsksolutionss dot com
Contact Number: Two eight oneSeven six nineOne two six four
About GSK Solutions Inc:
GSK Solutions Inc is a leading information technology (IT) Services Company that specializes in providing complete consulting solutions and staff augmentation to its clients. We provide ontime onbudget and quality service to our clients and consistently meet their expectations. We are known for our superior execution on a sustained basis. GSK has been in the business of providing both commercial and custom product development services including Information Security Software Development Consulting and IT Audit. GSK GSK implements highly critical and timesensitive projects for their Fortune 500 clients located across the country.