IT Technician
IT Technician
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Job Description
Role: IT Technician
OnSite: Alexandria Virginia
Secret clearance is preferred!
Recruiting Heroes is hiring a Technician to support IT operations including provisioning; hardware and software management; troubleshooting and help desk; planning documenting and monitoring enterprise IT services; planning and executing special projects related to midand longterm operational goals.
As a valued member of our clients team this IT Technician will support our staff of analysts specialists and executives in our work for numerous Federal agencies and commercial clients. This IT Technician will be involved in daily prioritizing of work as we strive to respond rapidly to the requirements of our staff and their customers. We are seeking a person with a professional demeanor a desire to acquire new skills and an analytic mindset. The position will grow to include more opportunities in the field as
competency is demonstrated and interests develop. Responsibilities include:
- In collaboration with the CIO and IT Administrator manage daily IT operations.
- Plan and execute hardware and software provisioning for a growing staff.
- Respond to help desk requests both in person and remotely.
- Assist in monitoring and managing IT services especially a Microsoft 365 tenant housed in the GCCHIGH sovereign cloud.
- Assist in setting and achieving goals related to securing and otherwise improving IT operations.
- Create and maintain records and procedures.
- Create and maintain Microsoft Power Automate and Power Apps applications.
- Conduct staff onboardings and training.
- Other duties as assigned.
Qualifications
- Associates Degree in Computer Science or similar course of study or technical certifications in relevant skill areas.
- Experience with the Microsoft Windows operating system is required
- Experience with Apple macOS and iOS is preferred
- Proficiency in the Microsoft Office suite of applications is required
- Familiarity with SharePoint is preferred
- Familiarity with Microsoft Power Automate and Power Apps is preferred
- Methodical approach to troubleshooting
- Eagerness to learn new skills and develop new approaches to problems
- Excellent interpersonal and collaboration skills
- Strong ability to adapt quickly and manage multiple priorities
- Willingness to undergo a background check and a future security clearance is required. Existing security clearance is preferred.
Who We Are:
Recruiting Heroes (RecruitingHeroesLLC.com) is an employment agency founded by a former First Responder. We are dedicated to finding amazing careers for Americas Veterans and First Responders.
Recruiting Heroes LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected Veteran status.
Remote Work :
No
Employment Type
Full Time
