Customer Success Sales Assistant -
Customer Success Sales Assistant -
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Job Description
Job Title: Customer Success & Sales Assistant
Location: Remote (EST Time zone)
Salary Range: up to 1500 USD
Work Schedule: Monday Friday 9:00 AM to 5:00 PM (EST)
NOTE: INDEPENDENT CONTRACTOR POSITION
Company Overview:
Sagan is an exclusive membership community for top executives founders and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and USbased businesses connecting candidates from vibrant regions like Latin America the Philippines India Pakistan Bangladesh and Africa with leading American companies. Discover a world of career possibilities with Sagan.
Position Overview:
We are seeking a motivated and organized Customer Success & Sales Assistant to support our operations in customer satisfaction followups CRM management and scheduling tasks. You will play a key role in maintaining customer relationships tracking estimates and helping us grow by ensuring highquality control after job completions.
Key Responsibilities:
- PostJob Quality Control: Follow up with customers postjob completion to ensure satisfaction request reviews and send invoices if necessary.
- Estimate FollowUp: Track outstanding estimates follow up with customers to close deals and manage all information in our CRM systems (Workiz GoHighLevel).
- Process Documentation: Document processes for consistency and scalability in future operations.
- Customer Communication & Scheduling: Assist with customer communications scheduling and coordinating technician appointments.
- Lead Research & Outreach: Research potential clients and schedule appointments for properties in need of services based on provided data.
Qualifications:
- Proficiency with CRM tools (Workiz GoHighLevel) or willingness to learn.
- Strong verbal and written communication skills.
- Organizational skills with attention to detail.
- Ability to handle phone calls emails and customer inquiries with professionalism.
- Experience in customer service or salesrelated roles.
- A positive attitude a team player and willingness to learn and grow.
NicetoHaves:
- Familiarity with Asana Monday.com Notion or other project management tools.
CRM experience. - Experience managing customer relationships or sales pipelines.
Please note: To ensure prompt processing of your application we kindly request that you submit your resume and intro video in English format.
Remote Work :
No
Employment Type
Full Time
