Skills: Must have: Excellent VideoConferencing skills
Candidate would be responsible for providing operational support for customer s Video Conferencing infrastructure (Cisco Microsoft Teams Rooms (MTR) MS Teams).
Should have knowledge on Integrated rooms setup with Crestron control systems DM Switcher & Biamp DSP Multiple cameras and Extenders
Should be well versed with IP Telephony (CUCM Gateways SBC)
Identify track and resolve problems within the AV systems that are required in a large integrated conference room.
Exposure to Video Codecs from Cisco /Polycom /Crestron /Logitech /Dolby /Neat/ Jabra
Incident management through SNOW basic Monitoring Troubleshooting and liaising with vendor or internal L3 teams to fix hardware/software issues. Documentation Maintain system documentation and prepare periodical reports.
Having knowledge on networking concepts & protocols is a plus.
Should be able to provide Daytoday support remote installation configuration and troubleshooting of video conferencing equipment
Must have strong communication skills both written & verbal and the ability to work in a team.
Exposure to MS Teams Crestron Toolbox & MS PowerShell programming is an added advantage.
Requirements
Technologies: Audio DSPs Video Codecs Control systems Cisco Call Manager MS Teams MTRoA & MTRoW systems.
Qualification: Bachelors in Engineering
Must have: Excellent Video-Conferencing skills
Education
Bachelors in Engineering