Technical Support Engineer
Technical Support Engineer
Posted on :
07-01-2025
Employer Active
1 Vacancy
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Job Description
Technical Support Engineer
per annum
Permanent fulltime
Reigate Surrey
Our client a globally recognised software company is seeking a quick learning Technical Support Engineer with the ability to work independently within a small team. This is an exciting opportunity to work with cuttingedge technology providing technical support to a diverse range of international clients.
As a Technical Support Engineer you ll play a crucial role in delivering exceptional client service. You ll handle technical queries troubleshoot issues and provide analytical support for bespoke software. This is a fantastic chance to work for a company that values innovation and employee involvement.
Qualifications and Skills:
Degree in Computer Science Engineering Petroleum Technology or a related field.
Strong technical troubleshooting and analytical abilities.
Familiarity with SQL Server SQL Server Management Studio and PI databases.
Excellent communication skills both written and verbal.
Key Responsibilities:
Act as the first point of contact for technical support resolving client queries via email or online platforms.
Analyse and troubleshoot issues related to software installations upgrades and migrations.
Perform logfile analysis including plugin logfile troubleshooting.
Collaborate with international developers to resolve bugs and improve functionality.
Contribute to technical documentation and license management.
Personal Attributes:
A proactive and independent work ethic.
Exceptional problemsolving skills.
Ability to deliver results under tight deadlines.
Quick learner with a passion for professional growth.
Specialist software training and mentoring provided.
This is a fulltime permanent position. You will be office based in Reigate Surrey Monday to Friday for the initial probation period after which there will be the opportunity to work on a hybrid basis.
Annual salary range 30000 to 35000
Application questions to consider:
Can you commute easily to Reigate in Surrey
Are you happy being office based Monday to Friday
Are you a UK resident or have you an existing Right to Work visa
Have you a degree in Computer Science Engineering Petroleum Technology or a related field
Technical Support Engineer, Technical Support, Software, Software Engineering, 1st Line Support, SQL server, SQL Server Management
Employment Type
Full Time
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