Executive Housekeeper
Executive Housekeeper
Posted on :
27-12-2024
Employer Active
1 Vacancy
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Job Description
Business Performance
- Prepare periodical department budget & forecast manage all operational costs within budgets
- Monitor and control inventories for operating equipment including linen crockery and glassware where applicable
- Prepare and analyze monthly P&L and monthend reports identify deviation from business plan goals
- Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.
Operation
- Compile and update Standard Operating Procedures for all areas of responsibility periodically
- Ensure that all auditing and reporting standards are conveyed to staff and adhered to
- Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner
- Conduct quality control inspections of all areas of the hotel and share results with the team
- Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by springcleaning
- Conduct monthly Staff Meetings and daily briefings with Operational Managers
- Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies
- Oversee operations of Laundry and Linen Flower and Decoration and Butler Service
Team Management
- Interview select and recruit Housekeeping employees
- Identify and develop team members with potential
- Conduct performance review with the team
- Constantly monitor team members appearance attitude and degree of professionalism
- Develop conduct maintain all staff training programs for team members focusing on their development needs providing them with new skills to meet the changing needs of the business
- Prepare weekly staff schedules keeping in mind anticipated business operating budgets and standards of service
- Conduct monthly departmental meetings to provide information to team members obtain their feedback rectify operation issues and provide a regular forum for department communication
- Manage organization and cleanliness of departmental areas by conducting weekly walk through
- Perform other duties assigned by the Management
Qualifications :
- Secondary / High school education
- Additional certification(s) from a reputable Hospitality Management school will be an advantage
- Minimum 6 years of housekeeping experience with 3 years at a management level
- Excellent reading writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Good working knowledge of MS Excel Word & PowerPoint
- High degree of professionalism with sound human resources management and business acumen capabilities
Additional Information :
- Experience is an asset
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities
- Fluency in English additional languages are a plus
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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