Process Architect Merchant Operations Senior Analyst
Process Architect Merchant Operations Senior Analyst
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Job Description
What you will be doing:
- Working within our Operational Excellence organisation identifying the needs for process improvement and delivering guides workflows & ways of working for the merchant support teams.
- Supporting the Head of Merchant Operations by collaborating with key stakeholders to define and implement the required processes that will support the Merchant Care and Merchant Configuration teams.
- Taking existing processes unwinding rebuilding and reimagining them so that they result in a worldclass merchant experience.
- Identifying business process challenges through data analysis and collaboration with stakeholders.
- Ensuring our process flows are frictionless by creating a high standard of documentation for use globally.
- Providing clear and concise presentation of findings and design plans to stakeholders globally.
Qualifications :
About You:
- Have a minimum of 2 years of previous experience in operations specifically in a merchant or business support function within the payments industry. Experience or expertise in merchant onboarding and postonboarding account lifecycle issues preferably with exposure to both acquiring and issuing products.
- 12 years of process excellence experience managing operational processes and projects across multiple global teams and geographical locations.
- Experience in developing and designing processes mapping out flowcharts and implementing procedures.
- Experience working in a fastpaced and ambiguous environment where you have successfully managed coordinated executed and maintained multiple projects or processes in a deadlinedriven environment.
- Possess a passion for understanding the future state of Checkout to design and build practices and processes to scale.
- You are a missiondriven individual who will demonstrate the Checkout Operating Principles every day.
- Bachelors degree or equivalent experience required.
Additional Information :
Apply without meeting all requirements statement
If you dont meet all the requirements but think you might still be right for the role please apply anyway. Were always keen to speak to people who connect with our mission and values.
We believe in equal opportunities
We work as one team. Wherever you come from. However you identify. And whichever payment method you use.
Our clients come from all over the world and so do we. Hiring hardworking people and giving them a community to thrive in is critical to our success.
When you join our team well empower you to unlock your potential so you can do your best work. Wed love to hear how you think you could make a difference here with us.
We want to set you up for success and make our process as accessible as possible. So let us know in your application or tell your recruiter directly if you need anything to make your experience or working environment more comfortable. Well be happy to support you.
Take a peek inside life at Checkout.com via
- Our Culture video
- Our careers page
- Our LinkedIn Life pages bit.ly/3OaoN1U
- Our Instagram
Apply without meeting all requirements statement
If you dont meet all the requirements but think you might still be right for the role please apply anyway. Were always keen to speak to people who connect with our mission and values.
We believe in equal opportunities
We work as one team. Wherever you come from. However you identify. And whichever payment method you use.
Our clients come from all over the world and so do we. Hiring hardworking people and giving them a community to thrive in is critical to our success.
When you join our team well empower you to unlock your potential so you can do your best work. Wed love to hear how you think you could make a difference here with us.
We want to set you up for success and make our process as accessible as possible. So let us know in your application or tell your recruiter directly if you need anything to make your experience or working environment more comfortable. Well be happy to support you.
Take a peek inside life at Checkout.com via
- Our Culture video
- Our careers page
- Our LinkedIn Life pages bit.ly/3OaoN1U
- Our Instagram
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
