Director of Product Design Viator
About Viator
Viator a Tripadvisor company is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300000 travel experiences to exploreeverything from simple tours to extreme adventures (and all the niche interesting stuff in between)making memories that will last a lifetime has never been easier. With industry leading flexibility and lastminute availability its never too late to make any day extraordinary. Viator. One app 300000 travel experiences youll remember.
As the Director of Product Design for B2B you will report to the Sr Director of Product Design and work closely with a crossfunctional team of engineers product managers and business leaders. This role requires a focus on solving complex operational and workflow challenges through thoughtful design and research ensuring our operatorfacing tools are efficient intuitive and impactful.
An online portfolio is required to apply.
What youll do:
- Manage and develop a growing team of product designers and researchers
- Guide the team in simplifying and improving tools that help operators manage their business and integrate seamlessly via APIs.
- Collaborate closely with crossfunctional teams including engineers product managers and product marketing.
- Work with teams across the company to align on priorities and create a clear vision for product design research and delivery.
- Influence the product roadmap both shortterm and longterm.
- Champion usercentered design and research processes principles and tools across the organization.
- Stay informed on competitor products and industry trends to identify opportunities for innovation.
What you have:
- 5 years of experience leading and managing product design and research teams.
- 7 years of experience working collaboratively with design product engineering and user research teams.
- A proven history of designing highquality digital products that have achieved measurable results showcasing the depth and range of your design leadership capabilities.
- The ability to think critically and holistically to develop and implement an ambitious vision for the teams users and the business as a whole.
- A strong portfolio of design projects that reflect expertise in B2B or SaaS product design backend systems or enterprise solutions.
- You can manage high work volumes process multiple projects simultaneously and follow up on projects with a strong sense of urgency.
- You are collaborative and organized with strong communication skills
- Expertise in utilizing data and metrics to inform design decisions and optimize the user experience.
What We Offer
- Flexible activitybased working fostered collaboration and productivity
- Inclusive global travelers community welcoming diverse perspectives
- Competitive salary package including performance bonuses and equity plan
- Development programs managerial courses and learning series
- Health insurance covers medical dental and vision for families (varies by country)
- Lifestyle Reimbursement Benefit for personal travel and physical mental and financial wellness
- Several paid time off programs including time to bond with new children and care for family members. Paid public holidays and yearend office shutdown
- Employee assistance program for shortterm counseling and free Calm app subscription
- Stateoftheart offices: dining coffee points and leisure areas
We strive to create an accessible and inclusive experience for all candidates.