Summary
The Service Porter will be responsible in maintaining the dealerships appearance assisting with vehicle movement and delivering exceptional customer service.
Duties and Responsibilities
- Greets all customers entering the service area with a friendly and professional attitude answers their questions and directs them to the appropriate person or location.
- Determines if customers coming into service have an appointment. Records customers name VIN tag number mileage and existing vehicle damage (walk around)
- Move and park vehicles in the dealership premises and to maintain flow of traffic.
- Drives vehicles to and from service lane service stalls and parking lot as needed.
- Keep the dealership lot driveways and sidewalks clean organized and presentable.
- Provide excellent customer service when interacting with customers and directing them to the appropriate personnel.
- Retrieve customer vehicles at cashier for pickup; wait at vehicle for customer thank customers for their business.
- Install disposable seat covers steering wheel covers floor mats and I.D. tags in all the vehicles taken in for service.
- Support service departments with various tasks as required (i.e. Replenish vehicle fluids and minor vehicle assistance tasks)
- Follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor.
Qualifications :
- Valid drivers license with a clean driving record
- Physically able to drive and move vehicles
- Strong attention to detail to maintain the dealerships professional appearance
- Excellent communication skills and interpersonal skills
- All applicants must be authorized to work in the USA.
- All applicants must be able to demonstrate ability to pass preemployment testing to include background checks MVR drug test and valid driver license.
Preferred Qualifications (Nice to Have Experience)
- Previous experience in a similar role or automotive industry is preferred
- Basic knowledge of vehicles is a plus
Additional Information :
Compensation:
**The Porter Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between sixteen and eighteen dollars an hour hour**
Benefits:
- Medical dental vision insurance
- 401k with match
- PTO
Fulltime
Remote Work :
No
Employment Type :
Fulltime