Responsibilities:
Service Recovery Support: Assist in the identification diagnosis and recovery of faulty equipment and machinery ensuring timely restoration of service to meet customer requirements and operational goals.
Troubleshooting & Diagnostics: Support senior engineers in troubleshooting and diagnosing mechanical electrical or softwarerelated issues in equipment and machinery using industrystandard tools and techniques.
Preventive Maintenance: Assist in the implementation of preventive maintenance schedules to reduce equipment downtime and prevent future failures ensuring maximum operational efficiency.
Repair & Refurbishment: Help in carrying out repairs and refurbishments of malfunctioning equipment ensuring repairs are made in compliance with safety standards manufacturer guidelines and company procedures.
Technical Documentation: Maintain accurate records of service activities including work performed parts replaced and equipment status updates. Assist in generating technical reports for service recovery actions and outcomes.
Parts Inventory Management: Support in managing spare parts and components for equipment recovery. Assist in tracking inventory levels and ensure timely replenishment to avoid delays in repair processes.
Customer Communication: Assist in communicating with clients regarding service recovery updates equipment status and timelines for repairs or maintenance ensuring customer satisfaction.
Quality Assurance: Help ensure that all equipment recovery actions meet company and industry standards for quality safety and reliability. Support postrepair testing and inspections to confirm equipment functionality.
Training & Development: Participate in internal training programs to improve technical knowledge and stay uptodate with the latest developments in equipment technology and repair techniques.
Root Cause Analysis & Reporting: Assist in conducting root cause analysis for equipment failures and contribute to the development of solutions to improve longterm equipment reliability and performance.
Requirements
Requirements:
Minimum Nitec/Higher Nitec or Polytechnic Diploma in any technical discipline
Willing to work outdoors and at heights
Able to work 8 hours or 12 hours rotating shift
Wong Li Qi (Jolin)
R2096313