Cluster Resevation Agent
Cluster Resevation Agent
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Job Description
Helps encourage customer loyalty by developing friendly personalised relationships
Gives priority to guest relations while taking care to respect administrative procedures
Anticipates guests needs and takes them into consideration
Responsible to ensure that all information relating to a reservation is keyed correctly into the system and is of highest quality and errors are kept to an absolute minimum.
Qualifications :
- Previous customer related experience an asset
- Must possess outstanding guest services skills and sophisticated verbal communication skills
- Computer literate in Microsoft Window applications required
- High communication skills verbal and written. Perfect use of English. Command of Arabic will be considered and important asset
Additional Information :
WHY WORK FOR ACCOR
Develop your talent through Accors learning programs.
Opportunity to grow within your property and across the world!
Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental Social and Governance (ESG) activities.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
