JOB Title Internal System Management
Location Chennai
Notice Period Immediate Joiners
Primary skills : MS Dynamics SQL and Power BI
- Strategic Systems Management:
- Develop and execute the strategy for internal systems that align with overall business goals.
- Identify opportunities for system enhancements and lead initiatives to improve operational efficiency and productivity across teams.
- Collaborate with department heads to provide tailored system solutions for various business functions.
- Project Management:
- Plan manage and execute strategic projects ensuring they are delivered within scope budget and on time.
- Utilize project management methodologies to effectively manage tasks resources and risks.
- Ensure adherence to governance processes and change control protocols.
- PowerBI and Analytics:
- Design and develop PowerBI dashboards and reports to provide datadriven insights supporting decisionmaking.
- Establish data governance policies ensuring accuracy and security of data.
- Upskill team members on PowerBI tools and promote a selfservice analytics culture.
- CRM Systems Management:
- Lead CRM system implementation upgrades and integrations.
- Standardize CRM workflows and processes across different geographies (NZ AU India).
- Monitor and manage CRM performance metrics and drive continuous improvements.
- Marketing Technology and Outreach:
- Guide the marketing team in using campaign management tools like Click Dimensions.
- Ensure marketing campaigns comply with data privacy regulations and validate outreach materials for accuracy.
- Collaborate to integrate CRM and marketing tools seamlessly.
- Compliance and Security:
- Ensure internal systems comply with ISO ISMS and other relevant industry standards.
- Conduct regular security audits to identify vulnerabilities and address security gaps.
- Train team members on compliance policies and best practices for system security.
- Team Leadership and Development:
- Manage mentor and develop the internal systems team fostering a learning culture through training and development opportunities.
- Promote collaboration within the team and resolve complex system issues.
- Ensure the team is capable of independently managing and improving internal systems.
Drop Your Updated Resume at
MS Dynamics , SQL and Power BI
Education
Any