Customer Service Representative 7188
Customer Service Representative 7188
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Salary Not Disclosed
1 Vacancy
Job Description
The main requirement for Dominos Customer Service Representatives (CSRs) is to have a
positive personality a clear and highly energetic voice and he or she must also be customer
service oriented. CSRs need to speak with customers all throughout his or her shift so they must know how to deal with various customer related issues. They must also be well versed when it comes to product details services charges and other related important information which will be relayed to customers whenever it is needed.
While performing the duties of this job the team member may be required to work outdoors in various temperatures in a noisy environment near moving mechanical parts with dangerous equipment or sharp tools and around fumes odors dust or toxic chemicals. This job can be physically demanding: the team member may be required to use hand repetitively stand for prolonged periods bend over twist reach above shoulder level crouch or stoop or kneel.
Some specific duties of Dominos CSRs include:
- Attracting potential customers by answering product and service questions and advertising/wobble boarding
- Opening and maintaining customer customer accounts by recording and updating account information
- Preparing and packaging food products
- Collecting payment and handing out orders to customers
- Resolving product or service issues by determining the cause of the problem selecting and explaining the best solution to solve the problem expediting correction or adjustments following up to ensure resolution
- Maintaining financial accounts by processes customer adjustments
- Contributing to team effort by accomplishing related requests as needed
Qualifications :
We will ensure you are trained and have a positive learning experience when you join our team. Wage for all CSRs is minimum wage with the option for raises based on performance evaluations conducted by Regional Supervisors on a regular basis in $.25 increments to a max of $1.00 over Minimum wage before being eligible for a management position. CSRs also frequently receive tips on a daily or biweekly basis via an instore tip pool.
CSRs must:
- Be 15 years or older
- Be attentive to detail
- Be customer oriented friendly and energetic
- Have cash management skills
- Be able to work long hours scheduled or unscheduled which will include nights weekends and as emergencies arise
- Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if needed
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
